Current UPHS employees must apply HERE
Lead Behavioral Health Specialist
This job posting is no longer active.
Job ID: 142720
Category: Behavioral Health/Psychology
Work Type: FT
Location: Philadelphia, PA, United States
Date Posted: Jul 7, 2022
Work Schedule: Hybrid Model: 2-3 days work from home
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
- The Lead Behavioral Health Specialist under the direction of the supervisor is responsible for overseeing the general performance, metrics, and productivity of the Behavioral Health Specialists. In addition to the oversight, they continue to be responsible for supporting and coordinating the mental and physical health care of assigned patients in conjunction with the patient's medical provider and, when appropriate, other behavioral health providers.
- Behavioral Health Responsibilities
- Assess patients for common mental health and substance use disorders using structured behavioral health assessment and monitoring tools
- Risk-stratify and refer patients to appropriate level of care, including collaborative care, specialty care, and crisis intervention
- Closely coordinate care with the patient’s medical provider and, when appropriate, other behavioral health providers
- Systematically track treatment response and monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications
- Support medical providers’ adherence to behavioral health evidence-based practice guidelines
- Provide recommendations for psychotropic medication management as reviewed by primary care provider or a consulting psychiatrist taking into account adherence monitoring, side effects, and effectiveness of treatment
- Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, brief alcohol interventions, problem-solving treatment, motivational interviewing, or other treatments as appropriate.
- Provide short-term cognitive behavioral therapy when deemed appropriate and necessary by primary medical team and consulting psychiatrist.
- Facilitate in-clinic or outside referrals to evidence-based psychosocial treatments as clinically indicated
- Provide patient education about common mental health and substance abuse disorders and the available treatment options
- Participate in regularly scheduled caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient’s medical provider through appropriate chart documentation and other forms of communication.
- Encourage patient engagement, treatment adherence, and commitment to follow-up care
- Organize & maintain clinical case management information (protected health information) in an electronic database and track patient follow up and clinical outcomes
- Document patient progress and treatment recommendations in EHR and other required systems so as to be shared with medical providers, psychiatric consultant, and other treating providers. Meet regulatory and compliance standards for documentation
- Facilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant and who may need more intensive or more specialized mental health care
- Facilitate referrals for clinically indicated services outside of the organization (e.g., social services such as housing assistance, vocational rehabilitation, mental health specialty care, substance abuse treatment)
- Develop and complete relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload
- Review all cases in which care has lasted longer than 6 months for appropriate termination or referral to a higher level of care.
- Participate in QI and other practice improvement initiatives.
- Supervise social work students and other trainees in the conduct of evidence based therapies
- Lead Responsibilities
- Assists staff in resolving difficult patient situations or complaints
- Participates in the interviewing process and oversees the training of new hires
- Manage the day-to-day planning, operations and problem solving for assigned areas – ensure daily schedule, staffing needs, and performance metrics are met. Communicates changes appropriately
- Generates/runs reports to monitor and coach real-time performance against pre-established expectations/metrics. May be responsible for gathering information for performance reviews and/or performance improvement.
- Act as the communication link between the Behavioral Health Specialist and management. Disseminates information to the group and forwards information back up to management.
- Completes weekly quality assurance report and disseminates to team
- LCSW or LPC (Required)
- LCSW or LSW (Required)
- LSW, LCSW, or LCP in the Commonwealth of Pennsylvania
Education or Equivalent Experience:
- Master of Arts or Science (Required)
- social work, nursing, counseling or psychology
5+ years clinical experience providing crisis and/or utilization management services
0-1 years behavioral health care industry experience; experience with assessment and treatment planning for common mental health and/or substance use disorders; experience with evidence-based counseling techniques preferred
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
Current UPHS employees must apply HERE