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Hospital Aide I

Job ID: 143722
Category: Customer Service/Patient Access
Work Type: FT
Location: Philadelphia, PA, United States
Date Posted: Jul 25, 2022

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Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Summary:

  • The Hospital Aide I is expected to answer all needs of patient and expedite completion of examinations and dismissal of patients. Responsible for greeting and providing information to help orient patients and family members to the section, department and facility. Communicate movement of patients within the facility. Proficiently uses the Health System's telephone and pager systems, computer systems, fax machines, SMS system, Imagecast system, Medview system, financial posting systems, and photocopiers. Troubleshoots to resolve patient and family member needs and problems. Anticipates and resolves scheduling conflicts/ patient delays.

    Responsibilities: 

    • This position requires a great deal of understanding and patience when dealing with patients. The incumbent is expected to answer all needs of patient and expedite completion of examinations and dismissal of patients.

    Education or Equivalent Experience:

    • High school degree or high school equivalency degree required.
    • Health care experience strongly preferred.

      We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

      Live Your Life's Work

      We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

         Current UPHS employees must apply HERE
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