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Fin Counselor Self Pay

Job ID: 145075
Category: Accounting/Finance
Work Type: FT
Location: Philadelphia, PA, United States
Date Posted: Jul 26, 2022
Work Schedule: variable

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Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Position Title: 

Financial Counselor, Self Pay

Summary of Accountabilities: 

The Self Pay Financial Counselor is responsible for assessing the financial status of all direct, emergency, urgent and elective uninsured patients who are admitted to the hospital (Inpatient) or who have had an Outpatient Surgical Procedure. This assessment is directly tied to securing the services rendered to a direct source of reimbursement. Sources include but not limited to State Funded Medical Assistance and Governmental Insurance Programs. A Self Pay Financial Counselor is assigned a weekly average of 23 new cases representing $1.3 million gross dollars. In addition, the Self Pay Financial Counselor is responsible to actively work their open assigned cases until the case is financially secured; these cases represent a weekly average of 100 cases @ $9.7 million gross dollars.

Machines/Tools & Equipment:

Personal Computer, EPIC, SMS, Navinet, Promise, telephone system, fax machine, copier, Microsoft Office (Word, Excel and Outlook)

Physical/ Working Requirements:

Requires consistent use of PC, keyboard, and telephone. Frequent standing, sitting and walking.

Degree Requirements and Minimum Experience Required:

Bachelor’s Degree in Health Related field or equivalent Financial Counseling experience (10-15 years). Previous Financial Counseling experience highly preferred. Previous experience within a Hospital Revenue Cycle Department required. Strong Knowledge of the Tri-State Area’s State Medical Assistance Application process and eligibility requirements. Knowledge of State and Federal Financial Assistance Programs, experience discussing and resolving financial situations with patient and/or patient guarantor, strong confidence discussing and collections of patient payments.

Skill Requirements:

Excellent verbal and written communication skills, must demonstrate a mature approach to problem solving for all types of issues. Must demonstrate the ability to handle a high volume of case referrals and to plan, organize and work independently. Have a strong knowledge of medical terminology, HIPAA regulations, and insurance/payer regulations.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

   Current UPHS employees must apply HERE
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