Staff Assistant
Job ID: 145232
Category: Clerical/Administrative
Work Type: FT
Location: Philadelphia, PA, United States
Date Posted: Jul 26, 2022
Work Schedule: 8hr Days
Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Summary:
The Staff Assistant is the primary administrative support for the growing Section of Hospital Medicine. Located at the Hospital of the University of Pennsylvania, this position will also interface with stakeholders at Penn Presbyterian Medical Center, Good Sheppard Penn Partners and the Philadelphia VA. This individual will be a critical interface between the Section’s faculty and staff and its stakeholders. Candidate must be organized, resourceful, take initiative and demonstrate excellent follow through. Must possess excellent verbal and written communication skills. Excellent grammar and spelling a must. Candidate must be a team player and exhibit strong interpersonal skills and the ability to manage a variety of assignments. Candidate must also be comfortable with multi-tasking and prioritization in a fast-paced environment with close attention to detail, accuracy and timeliness. Excellent computer skills and highly experienced in Microsoft Office products needed. Position is responsible for (illustrative only): completing reports, planning meetings and other special events, management of calendars and preparing requests for disbursements. Comfortable interacting with patients (via phone) as well as working within an electronic medical record. Epic (PennChart) experience strongly preferred. Opportunities to further expand role and responsibilities possible.
Responsibilities:
- Provide extensive and complex administrative support to the faculty
- o Perform secretarial duties, including coordination of transcription using EPIC
- o Making changes to daily and master schedules in EPIC and maintaining the physician’s patient schedules in EPIC
- o Assemble and organize patient schedules for the Out Reach Facilities
- o Tracking the timely return of completed documents
- o Printing letters on letterhead and retrieving signatures from physicians
- o Preparing documents for mailing
- o Receive physicians' mail, labs, and reports
- o Organize and arrange schedules for faculty. Update and maintain all aspects of the EPIC scheduling system
- o Working with MD's and NPs to create and maintain current schedule templates
- o Generating bump lists and printing discrepancy reports, if necessary
- o Rescheduling patient appointments, if needed
- o Schedule interviews for the Fellowship Program
- o Set up and maintain schedule for off-site Fellows for rotations
- o Coordinate for new faculty and staff for certification of computer systems
- o Gather, organize and disseminate materials for lectures
- o Screen inquiries, answer telephone calls; respond to inquiries and provide information as appropriate
- o Receive and assist visitors, referring them to the appropriate individuals
- o Index and file correspondence, records and reports
- o Maintain calendar on computerized software and arrange travel and meetings
- o Assist with the incorporation of new physicians
- o Retrieve and copy articles/references for physicians, as needed
- o Exercise considerable judgment, creativity and analysis in designing, interpreting and implementing office procedures to maintain smooth, continuous operations of the office.
- o Maintain strictest confidentiality
- Non-Essential Functions
- o Back-up to administrative staff as needed
Credentials:
Education or Equivalent Experience:
- Associate of Arts or Science
- Healthcare or related field
- H.S. Diploma/GED (Required)
- 5+ years High Level Administrative Assistant Role
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
