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   Current UPHS employees must apply HERE

Administrative Services Manager

Job ID: 151478
Category: Clerical/Administrative
Work Type: FT
Location: Philadelphia, PA, United States
Date Posted: Sep 6, 2022
Work Schedule: 8hr Days

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Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?


  • Plan, direct and coordinate supportive services of the Department. Supervise administrative department operations and employees and ensures smooth operation across department. Direct supervision of Department administrative support staff university and Health systems for department physicians. Serves as a liaison and point person for all faculty onboarding. The incumbent in this role is a primary point of contact for facilities related issues, document management system. Point person for compliance related issues, This position reports to department/division leadership.


  • Direct supervision of all Department administrative support staff, clerical staff and students
  • Management and Oversight on functions of faculty recruitment onboarding, that require oversight on functions of individuals who are not direct reports.
  • Management of recruitment process for all UPHS positions 
  • Work with hiring managers to develop appropriate job descriptions for all new and replacement positions within the Department
  • Managing the process of all Visa applications for incoming residents and  faculty 
  • Management of all compliance related tasks to ensure compliance with all HR policies and procedures, meet all State, Federal, and JCAHO standards.
  • Management of all onboarding clinical providers.
  • Maintain Department personnel database with demographics related information, emergency contacts, alumni, partner contacts, etc.
  • Management of mandatory training, performance appraisals, effort reporting, conflict of interest, compliance for TB testing, flu vaccinations, etc
  • Responsible for monthly Department newsletter; participates in Entity and Department wide initiatives for Patient/Employee Safety
  • Directing and evaluation administrative department operations and staff members to ensure business operated in a smooth, efficient manner.
  • Training, hiring, coaching and leading support staff members
  • Creating, reviewing, and reporting department data and using this information to solve potential problems or strengthen performance.


    Education or Equivalent Experience:

    • Bachelor of Arts or Science (Required)
    • Business, Human resources or Health Care administration 5+ years Management or supervisory experience in an academic/clinical setting
    • Master of Arts or Science
    • Business, Human resources or Health Care administration 3+ years Management or supervisory experience in an academic/clinical setting

    We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

    Live Your Life's Work

    We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

       Current UPHS employees must apply HERE
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