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Case Manager - Access

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Job ID: 145225
Category: Behavioral Health/Psychology
Work Type: FT
Location: Philadelphia, PA, United States
Work Schedule: Days

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Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?


  • Provides Targeted Case Management for adults with a serious mental illness. The Targeted Case Manager assists participants with accessing resources and services which build upon the participants strengths while meeting their needs in order to enable an individual to function at the highest attainable level in the community.


  • Adheres to Compliance standards in service provision and professional development as mandated by the Office of Mental Health, the Targeted Case Management Unit, Hall-Mercer and the TCM Program.
  • Completes, monitors and maintains as current all required Service Documentation appropriate to Targeted Case Management, Hall-Mercer Outpatient services, TCM Program specific services and any ancillary services provided.
  • Ensures TCM services are provided with attention to assigned caseload as well as in complement to and in cooperation with TCM Program specific requirements for and facility-wide expectation of Team-Oriented service provision.
  • Submission of Service Documentation forms for billing, regulatory and monitoring purposes occurs as mandated by the TCM program and demonstrate the required productivity of TCM service provision units.
  • Completes comprehensive Service Planning as mandated by the Office of Mental Health, the Targeted Case Management Unit, Hall-Mercer, the TCM Program and regulatory agencies.
  • Provides TCM Services as mandated by the Office of Mental Health, the Targeted Case Management Unit, Hall-Mercer, the TCM Program and regulatory agencies.


    Education or Equivalent Experience:

    • Bachelor of Arts or Science (Required)
    • 2+ years MH/MR Experience or non-degreed MH / MR worker with four years experience and a minimum of 15 college credits in human services. (Required)
    • H.S. Diploma/GED (Required)

    We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

    Live Your Life's Work

    We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

       Current UPHS employees must apply HERE
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