Admin Services Coordinator

Responsibilities:

• Manages day to day planning, operations, and problem solving for all support staff and residents, including provider schedules, staffing and qgenda.
• Event planning and coordination for various events and meetings: invitations, materials, location, catering, manages all activities before/during/after event
• Oversees the divisional patient satisfaction initiatives including reviewing and analyzing data, recommending process improvements, responding to hot comments
• Oversees the support staff for Outpatient Clinic to ensure effective and efficient care is being provided to all patients in coordination with the Outpatient Coordinator
• Oversees the administrative support provided to faculty and all administrative support needed for the division(s)
• Effectively works with the leadership team and providers to establish, implement, and maintain practice policies, procedures and efficient systems that support daily operations, including development and updating of the departments administrative practice and departmental policies
• Attends required management and all facility based meetings. Organizes and attends meetings as assigned and communicates appropriate information to staff
• Monitors employee compliance reports for staff and faculty and notifies faculty and employees when they are due for testing or training. Maintains faculty and employee records ensuring compliance with regulatory requirements
• Supervision of designated staff; assists staff members in addressing challenges and skill deficits
• In conjunction with the Division Director Supports new project development and management for the Division and Practice.
• Recruits, hires, and trains / oversees training of new faculty/non-faculty
• Assists with the development and updating of relevant employee policies, and revise job descriptions as necessary. Participates in as a member of the Department Governance and assists with data analytics requests.
• Participates in exchange of information with all levels of the organization (including support staff and supervisors), Administration offices, Chairman’s offices, physicians, patients, fellows, visitors, etc.; information is often complex and highly confidential in nature
• Ensures efficient usage and ordering of office supplies
• Models a feedback rich environment including conducting performance appraisals annually
• Participates in Entity and Department wide initiatives for patient/faculty and employee safety
• Ensures compliance with applicable federal, state, and local regulatory standards (ex TJC, DOH, FDA, HIPAA, HCFA, DPW, LCGME, ACGME, etc.)

Credentials:

Education or Equivalent Experience:

• Bachelor of Arts or Science (Required)
• 7+ years Experience in supervisory role. Additional years of experience may be considered in lieu of degree.