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Program Manager Childrens Outpatient

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Job ID: 157791
Category: Behavioral Health/Psychology
Work Type: FT
Location: Philadelphia, PA, United States
Work Schedule: Days

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Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?


  • Hall Mercer Child Outpatient Department is contracted with the Department of Human Services to provide comprehensive behavioral health services to the residents of the PJJSC. The Program Manager will manage the day-to-day operations at the Philadelphia Juvenile Justice Services Center (PJJSC) and will oversee all clinical and administrative functions for the Behavioral Health Unit at the Juvenile Justice Services Center, under Child Outpatient Services at Hall Mercer. The person in this position will provide supervision to other clinical staff and interns, collaborate with the Child Psychiatrist, and ensure that service delivery is meeting the needs of the residents in our care. The Program Manager will work closely with leadership in the Department of Human Services (DHS) to manage and sustain this program. They will be responsible for service delivery, quality improvement, supervision and data collection. Program Manager will be a part of the Child Leadership Team which makes strategic decisions for the department, including growth and expansion, team cohesion and employee well-being, clinical programming and workflow processes.


  • Oversees clinical oversight of the program, including fidelity to the intervention model, evaluation of current clinical programming and planning for future clinical needs. Partner with community organizations and partners to support and grow clinical operations.
  • Provides clinical supervision to clinicians and clinical interns, including crisis consultation for emergent client issues. Will maintain a reasonably sized caseload of clients at the JJSC.
  • Recruits and retains staff and attends to any performance management issues and completes annual performance reviews for staff. Provides orientation and onboarding for all new staff.
  • Acts as a liaison with DHS, JJSC staff, Court staff and CBH to ensure that referrals are appropriate and systems are established to create and enhance clinical care provided to residents and families.
  • Oversees the program budget and partners with Finance around invoices and expenses
  • Utilize Penn Chart to review clinical documentation & reporting around productivity and compliance. Accurately maintains client roster and related data needed for DHS contract.
  • Expected to participate in weekly Child Leadership Team meetings to help provide cohesion in the department, along with providing direction and strategic planning.


  • LCSW, LPC, LMFT, etc (Preferred)
  • Must be license eligible

Education or Equivalent Experience:

  • Masters degree in Social Work, Human Services, Counseling or Related Field and 2+ years experience providing behavioral health support with marginalized youth and/or youth involved in the court system. Experience supervising staff or trainees is a plus. (Required)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

   Current UPHS employees must apply HERE
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