Job ID: 161393
Work Type: FT
Location: West Chester, PA, United States
Date Posted: Nov 11, 2022
Work Schedule: Full Time Day Shift
DescriptionPenn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
General Summary Statement
The Patient Services Representative (PSR) will work collaboratively with other hospital services, medical staff, and administration to ensure that quality patient care is delivered. Actively participates in the quality of care delivered to patients and participates in departmental QC and performance improvement activities.
Essential Duties and Responsibilities
o Identifies and collects co-pays from patients at the time of registration
§ Post payments, generates receipt for patient, perform daily cash reconciliation and adheres to daily deposit cashiering standards
o Obtains referrals as required from patients, physician offices or online resources
o Communicate with various insurance companies to ensure CPT and ICD codes are utilized on requested authorizations / pre-certifications.
o Accurately completes MSP and ABN documentation as necessary
o Scans necessary documentation into Patient Record in EHR
o Places orders in clinic software applications as necessary
o Ensure complete accuracy when scheduling patients’ initial evaluation to include informing patients of all required information necessary on day of appointment.
o Verify appointment availability for each treatment visit using the current scheduling system.
Education Training and Experience
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.