Senior Technical Consultant Emergency Department

Responsibilities:

Data Routines:

• Primary data analysis contact for an entity or a specific organization structure (e.g., service lines).
• Manage internal and external data vendors as requested and hold them accountable for deliverables.
• Optimize work processes and automate tasks.
• Set up standard operating procedures for data teams.

Subject Matter Expertise:

• Demonstrate mastery over one or more Epic data modules. Be the “go-to” resource for the analyst community. Maintain or obtain Epic Clarity certification.
• Demonstrate mastery and control over data mart load processes and ensure high availability of accurate data to end users.
• Must be an expert in SQL query authoring. Mentor other team members on this skillset.
• Provide technical consulting support to other data teams within the organization.

Supervision:

• Oversee (direct or in-direct) work output of data analysts and consultants.
• Help recruit, train and coach new hires and set them up for success.
• Manage up expectations and escalate concerns in a prompt manner.
• Track tasks and requests and ensure timely completion of activities.

Problem Framing and Decision Quality:

• Help business users frame poorly articulated needs into robust data deliverables keeping in mind data governance work.
• Strive for high decision quality by thinking ahead and informing stakeholders for success.

Other Tasks:

• Collaborate effectively with Information Services and other data teams in the organizations.
• Ensure high availability of data systems such as Tableau.
• Work toward problem resolution breaking down barriers between teams.

Education or Equivalent Experience:

• Bachelor's Degree in Computer Science, Business Administration or Health Information Management required.
• 6+ years experience in the health care industry in some combination of the following: physician practice operations, clinical analytics, health plan, multi-facility health system, or accountable care organization (ACO) settings required.
• Prior work experience with EMR data required.

Skills and Abilities:

• Strong quantitative and analytical abilities; strong project management skills required.
• Intermediate to expert level SQL query writing experience required.
• Demonstrated knowledge of data structures and relationships used in reporting historical trends, current opportunities/problems, and future direction required.
• Communicates effectively with all levels of staff to exchange information, ideas, and respond to inquiries required.
  
• Demonstrated interpersonal/verbal communication skills required.
• Understanding of health care operations required.
• Ability to utilize critical thinking required.
• Ability to work as part of a team; multi-task required.
• Able to deliver clear and concise presentations to varied audiences required.
• Must be attentive to detail required.
• Skilled in the use of statistical/data management software packages preferred.
• Experience working with multiple technical platforms preferred.
• Recognizes and works effectively in complex, political and ambiguous situations preferred.
• Demonstrated successful relationship building all levels of staff, physicians and executives preferred.
• Supervisory experience preferred.