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Job ID: 128829
Category: Information Services/Technology/Service Desk/Telecom
Work Type: FT
Location: Philadelphia, PA, United States
Date Posted: Nov 21, 2022
Work Schedule: WILL REQUIRE full or partial on site work
DescriptionPenn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
The Senior Technician will be responsible for the delivery of superior service to the internal customer at Penn Medicine. This will be accomplished through the planning, coordination and programming of telephony platform Moves, Adds, and Changes; Installation Support, Preventative Maintenance; Standard Maintenance; Emergency Support; Network and Circuit Acceptance Testing; Escalations, and Peer Mentoring.
Aside from normal daily activities this position would also be responsible for the management of platform software patching, system backup maintenance and onsite technical assistance.
Required Education and Experience
Licenses, Registrations, and Certifications
Required Skills and Abilities
As part of our COVID-19 response, this position may currently be offering partial or full remote work. However, in the near future this position will require full or partial on-site work.
Be a part of the exciting and ground-breaking upcoming years for the Penn Medicine Information Services department!
Because growth is essential to continuing to meet the current and future needs of patients, Penn Medicine continues to expand its capabilities.
Penn Medicine's Information Services (IS) Department focuses its efforts on the clinical and financial systems that support the day-to-day operations of four hospitals, several satellite practices, and more than 2,000 physicians.
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.