Infor CloudSuite or ERP Technical Developer/Analyst (Senior and Mid-Level)

The role involves on-site presence for the first 6 months with the possibility of remote work after the introductory period is complete

Senior Technical Analyst

The Senior Infor CloudSuite or ERP Technical Developer/Analyst (Senior Technical Analyst) is responsible for creating and delivering technical resolutions to create workflow, process design and programming solutions to business problems. Provides technical expertise to ensure that the design, implementation and end results meet the business requirements. Utilizes strong analytical, programming and communication skills to balance technical and business objectives to improve quality outcomes.

Accountabilities

• Responsible for daily monitoring, maintaining a high degree of performance, coordinating system behaviors, using existing and creating new tools for managing multiple environments.
• Maintains, creates, and monitors databases.
• Creates and implements project plans and routinely communicate status of work.
• Ensures system integrity of the application.
• Assists in the education and training of new hires and other team members and be available as a resource for the team.
• Identifies problem definitions and make recommendations regarding refinements and decisions throughout the product life cycle.
• Participates in disaster recovery planning, testing and be available off hours for production support.
• Attends planning and status meetings with key client personnel to understand project requirements and communicate our implementation methodology to the client.
• Ensures information system functionality meets all clinical and business requirements of Integration and UPHS organization.
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
• Other duties as assigned to support the unit, department, entity, and health system organization

Minimum Requirements

Required Education and Experience

• Bachelor's Degree is required
• 3+ years of Information Technology experience is required
• Healthcare IT experience is preferred

Required Skills and Abilities

• Ability to communicate technical information and ideas
• Ability to communicate effectively with all levels of staff
• Demonstrated customer service skills
• Demonstrated interpersonal/verbal communication skills
• Knowledge of basic hardware configurations and database management tools

Technical Analyst

The Infor CloudSuite or ERP Technical Developer/Analyst (Technical Analyst) is responsible for creating and delivering technical resolutions to create workflow, process design and programming solutions to business problems.

Accountabilities

• Responsible for daily monitoring, maintaining a high degree of performance, coordinating system behaviors, using existing and creating new tools for managing multiple environments.
• Maintains, creates, and monitors databases.
• Utilizes industry standard processes to generate specifications for implementation and for specification review process.
• Identifies problem definitions and make recommendations regarding refinements and decisions, throughout the product life cycle.
• Attends planning and status meetings with key client personnel to understand project requirements and communicate our implementation methodology to the client.
• Ensures information system functionality meets all clinical and business requirements of Integration and UPHS organization.
• Participates in disaster recovery planning, testing and be available off hours for production support.
• Ensures system integrity of the application is the primary responsibility of the administrator.
• Assists in the education and training of new hires and other team members and be available as a resource for the team.
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
• Other duties as assigned to support the unit, department, entity, and health system organization

Minimum Requirements

Required Education and Experience

• Bachelor's Degree is required
• 2+ years of Information Technology experience is required
• Healthcare IT experience

Required Skills and Abilities

• Demonstrated customer service skills
• Demonstrated interpersonal/verbal communication skills
• Ability to communicate effectively with all levels of staff
• Knowledge of basic hardware configurations and database management tools
• Ability to communicate technical information and ideas

Additional Information

• Infor Cloud Suite experience preferred, either in development experience like IPA, LPL/Config Console, ION, and File Creation Utility… or sys admin work like Async, Ming.le, and IFS administration.
• ERP developer experience is a plus, especially with JavaScript-like tools.
• Proficiency in SQL and reporting writing, especially in SSRS, is a plus.

As part of our COVID-19 response, this position may require partial on-site work.

Be a part of the exciting and ground-breaking upcoming years for the Penn Medicine Information Services department!

Because growth is essential to continuing to meet the current and future needs of patients, Penn Medicine continues to expand its capabilities.

Penn Medicine's Information Services (IS) Department focuses its efforts on the clinical and financial systems that support the day-to-day operations of four hospitals, several satellite practices, and more than 2,000 physicians.

Learn more about Information Services