Receptionist HUP-CORP

Responsibilities:

• Perform a variety of office activities in support of departmental functions:
• Organize supplies, ensuring adequate quantities are available to meet office demands while staying within budget.
• Operate office equipment accurately and keep equipment stocked with supplies to ensure correct operation.
• Answer telephones promptly and courteously. Record and relay messages promptly; respond to inquiries.
• Pick up and/or deliver mail, supplies, charts, and ether items in a timely manner.
• Greet patients and families as they arrive, coordinate flow through the department.
• Keep others informed of progress on work activities to ensure efficient coordination of interrelated activities. Keep Manager informed of issues or concerns. Use work time efficiently and effectively.
• Display self-motivating techniques, need no follow up reminders.
• Give and receive information necessary for patient processing and registration.
• Prompt and courteous transport of properly identified material in accordance with department procedure.
• Complete log of patient status accurately.
• Anticipate patients concerns and needs by asking do they need assistance as required.
• Respond promptly and follow through to meet patient needs as requited.
• Preserve confidentiality, privacy, dignity of patients, families, and visitors according to hospital policy.
• Enter data accurately and correctly using proper procedure. Verify that data is accurate and complete.
• Provide prompt and courteous response to the requests of the OR, Endoscopy Suite, and other departments to which patients are transfered.
• Duplicate documents making clear, quality copies.
• Review incoming documents or forms to verify information is correct and complete.
• Obtain additional information when forms are incomplete or incorrect, and update records accordingly.
• Select appropriate forms and documents to use in conducting departmental business.
• Maintain effective coordination of activities with others (Nursing staff and Managers) to accomplish work activities and departmental goals.
• Develop and maintain contact with others to plan and coordinate interrelated activities effectively.
• Maintain efficient work flow by making timely requests to others and responding quickly to requests.
• Keep others informed of progress on work activities to ensure efficient coordination of activities.
• Create and maintain accurate records, files, and logs needed for departmental records; record and
• update information accurately and in a timely manner.
• FHe and retrieve records and other materials in a systematic, orderly fashion, Inspecting records to ensure correctness.
• Update and purge data as needed to maintain current files and/or records.

Credentials:

Education or Equivalent Experience:

• H.S. Diploma/GED (Required)
• Basic business skills. Familiarity with medical terminology preferred.