Job ID: 167056
Category: Clinical Support
Work Type: FT
Location: West Chester, PA, United States
Date Posted: Jan 10, 2023
Work Schedule: 7:00am-7:30pm
DescriptionPenn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
A member of the nursing team who provides continuous observation and surveillance of assigned patients. Observation and surveillance may be at the bedside or remotely via the iObserver software. This includes patients on suicide precautions and patients with compromised judgment pertaining to safety related to falls risk, interference with therapeutic equipment, patients who need companions due to state of confusion or agitation.
Remote Surveillance of patient: • Demonstrates understanding and proficiency of the use of the iObserver software. • Maintains visual observation at all times. Positions video to focus on patient and constant visual observation of the patient. Never leaves the patient alone or out of sight unless instructed. • Observes the patient’s environment for safety hazards and concerns. Provides patient with explanations as necessary without judgement. • Assists with patient comfort, safety, and satisfaction by communicating needs directly to the bedside team. • Verbally redirects patient over digital 2-way audio device that is in patient room. Immediately summons the nursing staff if the patient requires assistance. Reports to nurse any changes in patient condition or behavior. • During a patient or environmental emergency sounds notification alarm to notify nearby staff. • Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment safety. Seeks assistance with removal of any potential safety hazard from room and reports findings to primary nurse. • Provides timely documentation of patient observation in the iObserver software. • Screens patients for the observation modality and identifying patients that do not meet established criteria to appropriate care. • Provides education related to the program and their role to patients and visitors. • Participates in hand-off of pertinent information/behavior about assigned patients when arriving on the unit and completion of shift. Arranges meal break times with nurse and informs nurse prior to leaving monitor station for any reason so that relief may be provided to ensure constant patient observation. • Direct observation of patient: • Stays at the patient’s bedside and keeps the patient in their direct line of vision at all times. Personal activities such as reading, studying, crafts, and using personal social media devices (i.e. tablets, cell phones) are not permitted while on duty supervising patients. • Escorts patients with ambulatory privileges and stays with the patient at all times. • Assists patients to the bathroom and supervises the patient at all times, requests assistance as needed. • Interacts with the patient as appropriate to provide diversionary activities to engage the patient. This includes reading to the patient, working on a puzzle or similar activity with the patient, conversing with the patient, etc. • Assists with patient re-positioning and assists patient with bed/chair transfers. • Helps patient with general comfort needs. • Documents patient care in an accurate, professional and timely manner using paper documentation forms according to policy and procedure. • Participates in hand-off of pertinent information/behavior about assigned patients when arriving on the unit and completion of shift. Arranges meal break times with nurse and informs nurse prior to leaving patient bedside for any reason so that relief may be provided to ensure constant patient observation. • Performs duties in accordance with Penn Medicine and entity values, policies, and procedures • Other duties as assigned to support the unit, department, entity, and health system organization
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.