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Certified Diabetes Educator

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Job ID: 167919
Category: Clinical Support
Work Type: FT
Location: West Chester, PA, United States
Work Schedule: Full Time Day Shift

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Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

General Summary Statement

In order to advance excellent diabetes care and evidence-based practice, the Clinical Educator assumes an advanced practice role in nursing. The clinical educator facilitates the achievement of both quality and continuity of care for patients with diabetes within the health system and the community at large. This position includes clinical practice, process improvement activities, consultation, and education of physicians, staff, patients, families, and the community. The role is characterized by autonomous assessment, problem identification, planning, implementation and evaluation of diabetes care.

Essential Duties and Responsibilities

Expert Clinical Practice

  1. Utilizes evidence-based practice guidelines, research findings and consensus reports in daily practice of diabetes care
  2. Facilitates coordination and communication with primary care providers, diabetes care team and members of the patient’s network as appropriate.

Professional Leadership

  1. Utilizes professional/leadership skills to influence the delivery of quality patient care and to promote professionalism among the staff.
  2. Promotes a positive hospital image through participation in community programs, professional programs
  3. Develops collaborative relationships with physicians, program leaders, and Administration.
  4. Serves as clinical authority and mentor for department, students, hospital staff and other healthcare professionals

Education of Staff and Patients


  1. Uses theories and principles of adult education to identify learning needs and provide educational development for physicians, and staff (clinical and non-clinical)
  2. Develops, implements, and re-evaluates core and advanced training programs for ongoing staff development to maintain clinical competency and knowledge.
  3. Notifies staff of potential learning opportunities. Encourages staff participation in in services, lectures, conferences, programmed learning and demonstrations.
  4. Creates an optimal learning environment that is conducive to honest and direct information and feedback to enhance the learning process.


  1. Incorporates skills and strategies of diabetes self-management training into more comprehensive clinical management of people with diabetes
  2. Assessment: performs complex assessments of physical health, medications, and psychosocial issues, and to establish a plan of care for education and clinical intervention and documents in EPIC
  3. Planning: develops educations plan that address both behavioral and clinical goals established during the goal setting process, develops a learning plan to address gaps in knowledge, and collaborates with patients to plan strategies for addressing barriers identified and documents in EPIC
  4. Implementation: recommends and executes plans ensuring that the patient has the knowledge, skills, and resources necessary to follow through on the plan
  5. Identifies and addresses barriers that become evident throughout the process which is documented and updated in EPIC.
  6. Monitoring and Evaluation: monitors progress of the plans and reassesses the patients’ understanding of goals and plan, knowledge and skills and clinical and behavioral goal achievement. Involves patient in revising the plan and goals as needed and follows protocols as prescribed, making treatment changes and referrals as needed.
  7. Provides education per established standards of care and clinical practice guidelines
  8. Completes all chart inclusions in EPIC related to patient documentation and physician follow-up in a thorough, clinically appropriate and timely manner.
  9. Assists in the development and maintenance of inpatient and outpatient education materials.

Education Training and Experience

Master’s degree preferred in nursing or related field required. Minimum of five years clinical education experience in direct diabetes care. Experience with insulin pumps and continuous glucose monitoring needed.


Current State Board of PA license as required by profession and CDCES required. Certified Pump Trainer optional.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

   Current UPHS employees must apply HERE
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