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UCNA - Select Float Pool, Critical Care

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Job ID: 155947
Work Type: PT 20+ HOURS
Location: West Chester, PA, United States
Date Posted: Jan 24, 2023

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Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Part time nights shift 

General Summary Statement

Responsible for general office management and clerical and receptionist duties on the Nursing Unit. Facilitates order entry and processing. Coordinates administrative support activities.
Adheres to Nursing Policies and Procedures and Organizational Goals and Objectives.

Essential Duties and Responsibilities
Communications and Customer Service

1. Assists visitors find patient rooms, staff members and other resources.

2. Facilitates transport of patients at discharge.
3. Facilitates the patient belongings process as needed, including that the hand-off of belongings occurs at admission, transfer and discharge.
4. Facilitates calls to physician on behalf of nurses, avoiding duplication.
5. Demonstrates correct use of communication systems such as intercom, pager system, phone functions, pneumatic tube, and other department based systems.
6. Uses unit specific communication tools and applies to practice. Checks email regularly and posts items at the request of nursing leadership. Seeks clarification from Nurse Manager or Director as needed.
7. Performs follow up phone calls to patients if requested by nursing leadership.
8. Performs customer service rounding and surveys for patients upon request of nursing leadership.
9. Answers call bells in a timely manner and communicates needs to responsible staff, or handles themselves if a simple request.
10. Follows up to ensure that call bells have been addressed.

Electronic Order Management and Order Processing
1. Provides assistance to physicians, nurses, and other healthcare professionals as needed in accurate and efficient entry of computer orders (CPOE). Promotes and encourages CPOE.
2. Demonstrates knowledge of order sets that the practitioners may use with CPOE.
3. Actively uses feedback to report to CMIO and physician analysts any physicians who need monitoring or follow up on their CPOE practices.
4. Provides for the accurate and timely processing of Orders, including follow up phone calls

completing consult forms and legibly transcribing on the kardex or any other forms.
5. Monitors frequently for new alerts and other new items on electronic work lists such as Order Acknowledgment Work list, Alerts Work List and Interventions Work List. Notifies the nurses and nursing assistants promptly of any new orders, discontinued orders, alerts, specimens to be collected or treatments.
from Reprint Facility or Operational Reporting as needed.
6. Ensures that the Transfer Level of Care Med Rec Report is on the chart of all preoperative patients.
7. Flags the physical chart when any new orders have been written or electronically entered.
8. Follows unit protocol for dispatch of written medication orders to Pharmacy.
9. Communicates stat orders to the nurse immediately upon receipt.
10. Enters into Soarian any written non-medication patient care orders.
12. Ensures that labeled specimens are sent to laboratory promptly, when requested.
13. Notifies RN if there are any unclear or incorrect orders.
14. Recopies forms when needed.
15. Reviews Daily Clipboard for Daily Lab Orders and enters these for the next day.
16. With RN input, addresses and removes all remaining new orders from the work list before shift change and discharge.
17. Performs Order Entry, Cancel Order, Order Inquiry functions when needed. Reviews orders regularly.
18. Facilitates the patient schedule. Coordinates when there are multiple tests ordered and keeps track of patient location.
19. Monitors specialty bed ordering and discontinuation when patient no longer needs.
20. Initiates the location order set for inpatients that are going to surgery.

Chart Management
1. Places correct labels on all paper chart forms (front and back). Ensures all chart forms are properly labeled.
2. Adds blank forms to charts as needed. Keeps charts neat and pages secure (reinforced).
3. Prints Exit Care documents upon request and puts chart copy in chart; prepares education

packets at request of nurses to use in their patient teaching.
4. Facilitates record requests from or to CCH or other facilities as needed.
5. Assists with metrics and reporting requirements that may arise, for example recording Quality improvement information onto logs or printing work-flow reports.

Patient Flow Responsibilities

1. Manages pending admissions, discharges and transfers, conferring with RN or charge nurses on bed assignment and communicating to ITN when requested.
2. Prints or copies records for patient transfer to another institution when case management is not available.
3. Uses the Financial Application to enter Admissions, Transfers, Discharges, Service Updates, status updates (outpatient to observation status for example), Patient Location management, and other ADT functions as needed and in a timely manner.
4. Monitors isolation census in consultation with RN- removing patient from isolation and discontinuing isolation equipment if screening has returned negative. Updates isolation code in Soarian if requested.
5. Maintains census logs. Prints census sheet for the next shift as requested.
6. Ensures that required Medicare paperwork has been signed and given to the patient and the chart copy placed in the chart when Case Management is not available.
7. In ACC, assists in preparing stretch

    We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

    Live Your Life's Work

    We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

       Current UPHS employees must apply HERE
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