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   Current UPHS employees must apply HERE

Correspondence Clerk, Patient Accounting

Job ID: 144299
Category: Accounting/Finance
Work Type: FT
Location: Philadelphia, PA, United States
Date Posted: Feb 20, 2023
Work Schedule: 8:00AM-4:30PM, M-F | Hybrid

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Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Job Summary:

  • Responsible for processing and responding to all correspondence and telephone billing related issues in a timely and effective manner.
  • Gathers patient /insurance information.
  • Reviews and investigates all documentation for completeness.
  • Updates patient/insurance information on SMS/EPIC system.
  • Reconciles account balances to insure receipt of accurate insurance and patient copay and or deductibles.


    • Must attend and pass all SMS and Epic modules within the required time.


      • High school diploma or GED (Required)
      • 1+ years of office experience (Required)
      • Billing experience (Preferred)
      • Knowledge of computerized medical billing systems (Preferred).
      • Knowledge of accounts receivable follow-up or patient account resolution (Preferred).

      Skills & Abilities:

      • Attention to detail required.
      • Ability to use computerized billing systems (SMS and Epic) preferred.
      • Knowledge of third party billing preferred.
      • Must possess excellent communication skills and the ability to interact effectively with insurance carriers, patients and various entities within UPHS.

        We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

        Live Your Life's Work

        We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

           Current UPHS employees must apply HERE
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