Clinical Nutrition Support Services Manager

Responsibilities:

• Patient Care Processes (in partnership with Director)
• Participates in policy and practice guideline development that supports high quality, efficient and effective clinical processes.
• Assists in data collection/analysis related to clinical program/service performance and outcomes and assists in the development of action plans to address improvement/growth.
• Ensures staff compliance to assessment and reassessment policy requirements.
• Recognizes staff value and clinical expertise by soliciting proactive staff feedback when proposing new policies/process changes prior to implementation
• May provide direct patient care in the event of an emergent staffing need
• Staff Development/Human Resources
• Provides oversight for all human resource activities for assigned staff including on boarding, orientation, mentoring, and performance appraisals.
• Provides oversight of certification (CDR) and licensure verification procedures for department.
• Provides oversight for scheduling and processes payroll.
• Partner with the Director to provide professional staff development and mentoring.
• Addresses performance deficits immediately and directly and develops plans for improvement. Regulatory Compliance
• Assists the Director in ensuring compliance with all state and federal regulatory standards and requirements including TJC, DOH, CMS.
• Remains abreast of regulatory standards.
• Professional activities/competency
• Assists Advanced Practice Specialist in the coordination of department professional education programs with specific focus on attaining outside CE program support and evaluating staff participation and contributions.
• Collaborates with Advanced Practice Clinical Dietitian Specialist in managing initial competency assessment and annual/ongoing competency program.
• Contributes to the evaluation of staff competency through clinical audit reviews.
• Provides coordination of professional training programs/student activities.
• Is expected to engage in professional activities to maintain competency and continually advance knowledge in order to provide effective clinical leadership.
• Quality Assurance and Performance Improvement
• Participates in the QAPI planning and data collection and/or analysis.
• Assists director in developing and implementing interventions to achieve goals.
• May represent department on hospital QAPI Committee in absence of the director.
• Nutrition Leadership
• In collaboration with Director, participates in hospital committees, workgroups or projects that require nutrition representation and coordinates work effort required to support these initiatives.
• Keeps director informed of committee activities.
• Is responsive to committee requests and provides effective representation of department needs and services
• Provides leadership to non-direct report staff in the absence of the director.
• Financial/Business Management
• Assists with budget planning for operational needs.
• Maintains fiscal responsibility.
• Supports director as needed in the review or generation of monthly revenue reports.
• Processes operational and clinical reports as assigned and notifies Director of variances in performance.
• Reviews, analyzes and provides staff level feedback of productivity.
• Assists Director with leadership of departmental work plans to achieve goals/performance targets.
• Works closely with other clinical departments to ensure delivery of high quality patient care.

Credentials:

• Lcnsd Dietician-Nutritionist (Required)
• Registered Dietitian (Required)

Education or Equivalent Experience:

• Bachelor of Arts or Science (Required)
• Completion of an Accreditation Council for Education in Nutrition and Dietetics (ACEND) accredited didactic program in dietetics 
• Must have at least 5 years of clinical practice experience
• At least 5 years of experience in clinical nutrition management/leadership in acute care facility, preferred
• Master of Arts or Science (Required)
• Nutrition/Business/Health administration/Business administration/public health/organizational dynamics or related area of study
• Accredited Dietetic Internship Program or Individualized Supervised Practice Pathway (ISPP) in Clinical Nutrition Science, Food service management (Required)