Director Nursing Clinical Systems at Penn Presbyterian Hospital

Responsibilities:

• Patient/Customer Accountabilities:
• Communicates the mission, vision and goals of PPMC in all interactions.
• Fosters collegial professional relationships within nursing service, across hospital departments and UPHS.
• Partners with leaders in other patient care disciplines to promote quality patient care via the integration of clinical information systems
• Uses interpersonal skills to affect learning and practice changes.
• Facilitates the professional developments of others through internal consultation and role-modeling.
• Crafts clear, concise communications.
• Maintains confidentiality of patient and organization information.
• Advocates for patient’s needs and rights pertaining to clinical information systems, including issues of confidentiality.
• Integrates the UPHS blueprint for quality in clinical system design.
• Effectively collaborates with interdisciplinary team members through participation in committees /work teams/task forces
• Demonstrates effective communication skills in relating to staff, patients, families, visitors and other health care professionals
• Patient/Employee Safety Accountabilities:
• Integrates evidence-based patient safety principles in all clinical practice initiatives and clinical system design.
• Fosters a culture of safety. Encourages reporting of occurrences and near misses related to clinical information systems function.
• Participates in follow-up/resolution of RCA action items related to information systems.
• Participates in Entity and Department wide initiatives for Patient /Employee safety.
• Demonstrates an awareness of patient /employee safety when carrying out daily responsibilities of their position.
• Operations Accountabilities:
• Provides leadership to achieve desired outcomes for and leadership of clinical information systems.
• Provides clinical expertise in translating Penn Medicine Blueprint for Quality and Patient Safety into clinical system functionality.
• Evaluates current nursing practice and patient care delivery and leverages technology to improve the quality and efficiency of care.
• Establishes and leads initiatives to support the development and maintenance of a work environment related to clinical information system and electronic documentation.
• Promotes effective and efficient interdisciplinary meetings and committees.
• Functions as a liaison between clinical staff and information system staff to translate needs.
• Identifies gaps in clinical process design and escalates issues for decision making.
• Effectively interacts with all members of the health care team to determine needs and interpret system capabilities.
• Provides leadership for nursing involvement in interdisciplinary quality improvement initiatives related to clinical information systems.
• Oversees the development, documentation, and communication of policies and procedures as they relate to clinical workflow and documentation.
• Oversees the development of downtime procedures, policies and paper documentation tools.
• Ensures nursing policies and procedures related to clinical systems are consistent with design process and identifies new policies when necessary.
• Supports new system implementation projects including planning meetings, go-live support, post go-live issue resolution and lessons learned.
• Participates in EMR planning meetings at entity and system level.
• Works with IS to develop, test and implement system enhancements.
• Understands the impact of decisions and actions on the budget and schedules resources and time to minimize costs.
• Leverages technology/innovations to support efficient/cost effective care and delivery.
• Identifies educational needs of the clinical system super user and end user and creates plan that addresses those needs.
• Collaborates with nursing and IS leaders to develop a nursing workforce that can practice effectively in a technology rich environment.
• Works collaboratively with IS education to develop training tools to assist with clinical system implementation.
• Assists with the development of evaluation instruments and conducts evaluations.
• Works with the nursing professional development specialist to develop a competency based orientation for clinical information systems and keeps this current.
• Evaluates educational programming to support informatics, safety and practice initiatives.
• Provides support in promoting clinical system delivery methods including system demos, educational forums and one to one coaching.

Credentials:

• Registered Nurse - PA (Required)
• Registered Nurse Licensed in Pennsylvania required.

Education or Equivalent Experience:

• Bachelor of Arts or Science (Required)
• Nursing Informatics
• Master of Arts or Science (Required)
• Nursing Informatics Or Master's in Related Field