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Director Nursing Clinical Systems at Penn Presbyterian Hospital

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Job ID: 177809
Category: Management/Leadership
Work Type: FT
Location: Philadelphia, PA, United States
Work Schedule: day shift

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Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?


  • The Director of Nursing Clinical Systems will provide leadership in the implementation, integration and on-going evolution of clinical information systems. Participates in the ongoing development of automated processes and tools related to quality, safety, and regulatory requirements. Acts as a translator, working closely with information systems to ensure that clinical user requirements are documented, tested and implemented according to specification. Participates in end-user training, supports system upgrades and evaluates post-go live functionality and usage.


  • Patient/Customer Accountabilities:
  • Communicates the mission, vision and goals of PPMC in all interactions.
  • Fosters collegial professional relationships within nursing service, across hospital departments and UPHS.
  • Partners with leaders in other patient care disciplines to promote quality patient care via the integration of clinical information systems
  • Uses interpersonal skills to affect learning and practice changes.
  • Facilitates the professional developments of others through internal consultation and role-modeling.
  • Crafts clear, concise communications.
  • Maintains confidentiality of patient and organization information.
  • Advocates for patient’s needs and rights pertaining to clinical information systems, including issues of confidentiality.
  • Integrates the UPHS blueprint for quality in clinical system design.
  • Effectively collaborates with interdisciplinary team members through participation in committees /work teams/task forces
  • Demonstrates effective communication skills in relating to staff, patients, families, visitors and other health care professionals
  • Patient/Employee Safety Accountabilities:
  • Integrates evidence-based patient safety principles in all clinical practice initiatives and clinical system design.
  • Fosters a culture of safety. Encourages reporting of occurrences and near misses related to clinical information systems function.
  • Participates in follow-up/resolution of RCA action items related to information systems.
  • Participates in Entity and Department wide initiatives for Patient /Employee safety.
  • Demonstrates an awareness of patient /employee safety when carrying out daily responsibilities of their position.
  • Operations Accountabilities:
  • Provides leadership to achieve desired outcomes for and leadership of clinical information systems.
  • Provides clinical expertise in translating Penn Medicine Blueprint for Quality and Patient Safety into clinical system functionality.
  • Evaluates current nursing practice and patient care delivery and leverages technology to improve the quality and efficiency of care.
  • Establishes and leads initiatives to support the development and maintenance of a work environment related to clinical information system and electronic documentation.
  • Promotes effective and efficient interdisciplinary meetings and committees.
  • Functions as a liaison between clinical staff and information system staff to translate needs.
  • Identifies gaps in clinical process design and escalates issues for decision making.
  • Effectively interacts with all members of the health care team to determine needs and interpret system capabilities.
  • Provides leadership for nursing involvement in interdisciplinary quality improvement initiatives related to clinical information systems.
  • Oversees the development, documentation, and communication of policies and procedures as they relate to clinical workflow and documentation.
  • Oversees the development of downtime procedures, policies and paper documentation tools.
  • Ensures nursing policies and procedures related to clinical systems are consistent with design process and identifies new policies when necessary.
  • Supports new system implementation projects including planning meetings, go-live support, post go-live issue resolution and lessons learned.
  • Participates in EMR planning meetings at entity and system level.
  • Works with IS to develop, test and implement system enhancements.
  • Understands the impact of decisions and actions on the budget and schedules resources and time to minimize costs.
  • Leverages technology/innovations to support efficient/cost effective care and delivery.
  • Identifies educational needs of the clinical system super user and end user and creates plan that addresses those needs.
  • Collaborates with nursing and IS leaders to develop a nursing workforce that can practice effectively in a technology rich environment.
  • Works collaboratively with IS education to develop training tools to assist with clinical system implementation.
  • Assists with the development of evaluation instruments and conducts evaluations.
  • Works with the nursing professional development specialist to develop a competency based orientation for clinical information systems and keeps this current.
  • Evaluates educational programming to support informatics, safety and practice initiatives.
  • Provides support in promoting clinical system delivery methods including system demos, educational forums and one to one coaching.


  • Registered Nurse - PA (Required)
  • Registered Nurse Licensed in Pennsylvania required.

Education or Equivalent Experience:

  • Bachelor of Arts or Science (Required)
  • Nursing Informatics
  • Master of Arts or Science (Required)
  • Nursing Informatics Or Master's in Related Field
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

   Current UPHS employees must apply HERE
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