Practice Liaison

Responsibilities:

• Attends all required training sessions, maintains knowledge of systems, internally and externally as required.
• Acts as a liaison between the practice and the Revenue Process department. Responsible for knowing all issues affecting practice accounts receivable. May travel to various practice locations in support of this goal.
• Works with the Professional Billing Office and the Revenue Process department to maintain effective lines of communication regarding practice specific issues.
• Facilitates resolution of billing office and practice/department issues to expedite claim submission and reimbursement.
• Monitors and/or analyzes practice accounts receivables.
• Provides support to gain a good understanding of the billing process.
• Assists in performing analytical and statistical review of reimbursement trends, charge and payer mix through the use of EMR reports and other system tools.
• Serves as a resource to review, resolve and process complex accounts and disseminate the results to practice personnel.
• Works carrier rebilling projects.
• Maintains knowledge of the Revenue Process and makes recommendation for process improvement in accordance to changes in the healthcare industry.
• Maintains knowledge of entity policies, billing procedures and health care industry standards.
• Epic APM Resolute PB trainer - conduct EPIC APM Resolute Professional Billing training classes.
• Requires successful completion of the credentialed training program.
• Responsible for training material updates and ongoing maintenance of classroom related materials.

Credentials:

• Driver's License (Required)
• active drivers license required.

Education or Equivalent Experience:

• Bachelor of Arts or Science
• H.S. Diploma/GED (Required)
• 2+ years experience in physician billing or healthcare industry