Job ID: 188797
Work Type: FT
Location: Lawrenceville, NJ, United States
Work Schedule: Full Time, Day Shift, 40 hours per week
DescriptionPenn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Must be a resident of PA or NJ in order to be considered for this opportunity.
Summary: Monday - Friday 8:00am to 4:30pm
The Financial Services Representative (FSR) provides financial services that are in the best interest of both the patient and Penn Medicine Princeton Health by evaluating and coordinating the options to ensure a patient’s ability to pay for medical services provided. The position performs a variety of functions including determining benefit coverage and patient responsibility, arranging methods of payment or to recover outstanding balances. The FSR serves as the in-house expert on insurance coverage and patient advocate for coverage of their care, responds to inquiries, resolves problems and interacts with third party payers and/or patients to achieve payment for services and does so with a strong patient/customer focus that assists in exceeding patient satisfaction. The FSR is also responsible for working and maintaining all billing related work queues. The FSR also services as the expert and working third party denials and self-pay denials from third party payors and identify trends and solutions to getting reimbursed for services provided.
Education or Equivalent Experience:
High School Graduate/GED/Equivalent Work Exp required
Associate or Bachelor's degree preferred
Related Work Experience:
At least two (2) years' related work experienceWe believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.