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Patient Care Technician- Mental Health/Psychiatric-4 Spruce-Full time nights-Pennsylvania Hospital

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Job ID: 193297
Category: CNA (Certified Nursing Assistant)/ Nursing Assistant
Work Type: FT
Location: Philadelphia, PA, United States

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Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Pennsylvania Hospital is searching for a full time Patient care tech to join 4 Spruce ! We are looking to hire for our 7:00 PM - 7:30 AM shift with an every third weekend requirement ! 


4 Spruce is a 24-bed secure inpatient unit at Pennsylvania Hospital providing comprehensive, acute, short-term assessment and treatment for adult patients with a wide variety of psychiatric symptoms and conditions. The service works closely with many mental health and social service agencies and private providers to meet the medical and social support needs of patients returning to the community. The goal of treatment of 4 Spruce is to stabilize patients quickly and to reintegrate them into supportive outpatient communities.

Multidisciplinary Treatment Team:

A treatment team consisting of psychiatrists, psychologists, nurses, social workers, and an occupational therapist cares for patients on 4 Spruce. The team works closely with each other, the patient and the patient’s external support system to develop a treatment plan that identifies problems, goals, and interventions to help the patient reach treatment goals. The treatment team meets daily to review each patient’s therapeutic progress.

Group Program:

The group program is designed to provide patients with education and skills allowing them to successfully manage their illness in the community. Some of the treatment groups offered are:

· Anger Management

· Art Therapy

· Illness Education

· Self-Care Therapy

· Coping Skills

    · Exercise Groups


    Patient Care Technician delivers patient care that is patient and family centered. Incorporates team focused, collegial relationships to ensure patient safety and improve outcomes. Maintains organizational competencies of superior quality care, critical thinking and interpersonal skills. Demonstrates accountability to the patient, family, self and the healthcare team. Provides superior quality care and assumes responsibility and accountability for their role in performance outcomes while supporting Pennsylvania Hospital's Relationship Based Care Model.


    • Demonstrates a genuine care for the patient, e.g., active listening and responding, gentle approach to providing care, knock then identify yourself before entering a patient's space, provide timely information to patients in a caring manner; ensure an individualized approach to care to include cultural sensitivities, anticipate patent needs based on dialogue and observation
    • Active participation in daily RN/Patient Care Tech handoffs and unit huddles
    • Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
    • Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
    • Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising. Assist patient in their independence (when appropriate), preserving the patient's dignity while providing care.
    • Timely notification and escalation of data or clinical data/information
    • Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.
    • Collecting and recording vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
    • Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
    • Demonstrates flexibility/change in assignments based on patient acuity and unit needs
    • Demonstrate safe patient handling skills, proper hand hygiene
    • Demonstrates support of quality and safety measures in the work environment, e.g., demonstrated support of the unit's Quality Assessment Performance Improvement (QAPI) goals
    • Ensure actions and behaviors demonstrate their support in creating a positive, caring and healing patient environment
    • Consistently focus on improving the patient experience

    Education or Equivalent Experience:

    • H.S. Diploma/GED (Required) plus two (2) years of direct care experience in the human service field or completion of 12 credits in an accredited program in an area of human services or nursing

    We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

    Live Your Life's Work

    We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

       Current UPHS employees must apply HERE
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