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Targeted Case Manager - Prevention and Recovery Services - Full time - Hall Mercer @ PAH

Job ID: 195197
Category: Social Work
Work Type: FT
Location: Philadelphia, PA, United States

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Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

We are in search for a Precention and Recovery Service Case Manager to join our team !

Prevention and Recovery Services (PARS), formerly Resource Coordination (RC), is a short-term (3 month) case management program provides support services to a target population of severely and persistently mentally ill adult consumers, and their families, to help them maintain the highest level of independent functioning they are capable of achieving in their community.


Provides Targeted Case Management to adult residents of Philadelphia recovering from severe mental illness with possible co-occurring substance abuse issues and/or homelessness. The Targeted Case Manager assists participants with linking with services, monitoring of service delivery, gaining access to services, assessment and service planning, problem resolution, information support network building, and using community resources which build upon the participant's strengths while meeting their needs, enabling the participant to function at the highest attainable level in the community. The PARS case manager works 75% or more in the community.


• Adheres to compliance standards in service provision as mandated by the Targeted Case Management (TCM) Unit of the Department of Behavioral Health and Intellectual Disability Services (DBHIDS), CBH, and Hall Mercer.

• Provides at minimum, an average of 16 billable units of service per day (based on an average per calendar month).

• Ensures a face-to-face contact is established within 5 days of authorization for all adult TCM programs. Additionally, for PARS, a billable contact must occur within 24 hours of authorization.

• Ensures compliance to TCM standards of service provision in the community: 75% of services are provided in the community.

• Completes service documents appropriate to Targeted Case Management services delivered. Ensures information is timely and relevant, and ensures service documents are recorded and submitted according to regulations as mandated by Hall-Mercer’s Clinical Documentation Policy, TCM Unit of DBHIDS, and CBH.

• Ensures TCM services are provided in a team-oriented model.

• Communicates effectively to team members and supervisor regarding outcomes of services provided.

• Participates as required in outpatient psychiatric clinical care activities in collaboration with the psychiatric provider and clinical case manager at Hall Mercer or at outside agencies.

• Attends and participates in program specific staff meetings and facility staff meetings.

• Completes all required paperwork as mandated by the TCM Unit of DBHIDS and ensures all paperwork reflects standards of practice as set by practice guidelines of the TCM Unit of DBHIDS and CBH.

• Completes and maintains as current, all Hall Mercer TCM paperwork requirements. Ensures all collateral information and releases of information are current and added to the chart as needed.

• Completes all annual mandatory education and requirements by deadlines. Meets standard of 30 hours of staff development, experiential learning, and/or professional training per year. Maintains Training Registry and submits yearly.

• All clinical developments that are extremely significant and require immediate attention to all members of the treatment team. Responds to emergent events in a timely manner, provides all available supports and ensures appropriate follow-up activities occur.

• Attends supervision as required and communicates information related to psychiatric / psychosocial issues, service provision, service compliance issues, job performance, targeted areas of professional development and related areas.


· Associate degree in sociology, social welfare, psychology, gerontology, or other social science – And 3+ years Mental health direct care experience – Required

    · BLS – Required

    We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

    Live Your Life's Work

    We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

       Current UPHS employees must apply HERE
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