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Information Services Coordinator

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Job ID: 197576
Category: Information Services/Technology/Service Desk/Telecom
Work Type: FT
Location: Radnor, PA, United States
Work Schedule: Full time regular

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Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Job Title: Information Services Coordinator
Department: Division of Community Radiology IS
Location: Penn Medicine Radnor - 145 King of Prussia Rd
Entity: CPUP
Hours: Full Time and On Call


  • Provide end user support for software and hardware at all DCR sites including remote users & home offices. 
  • Maintain the operations and maintenance of PENN Reading System (PRS) and provide 24X7 on-site and remote supports for 40 radiologist home-read PRS workstations. 
  • Duties include network connectivity, setup, test, maintenance, Imaging and building. 
  • On-Call, Carry IS Phone for off hours support for Users, Radiologists and Teleradiologist during off hours including nights/weekends/holidays. 
  • Maintain the operations of RIS / PACS and Penn reading system.


  • Treats people respectfully.
  • Effectively manages and efficiently uses all resources.
  • Is open to and respects differences, ideas, and suggestions.
  • Does not participate in non-productive activities of conversations.
  • Adheres to established policies and procedures.
  • Meet deadlines and is responsive to requests.
  • Exemplifies in his/her action principles of collegiality and collaboration at all times.

Education or Equivalent Experience:

  • H.S. Diploma/GED (Required)
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

   Current UPHS employees must apply HERE
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