Patient Inventory Distribution Rep PHIT PMAH
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Job ID: 199991
Category: Customer Service/Patient Access
Work Type: FT
Location: King of Prussia, PA, United States
Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Summary:
- Under close supervision and only when consistent with local pharmacy regulations, prepares patient inventory shipping documents and coordinates the delivery of shipments. Maintains contact with patients and caregivers to achieve such coordination.
Responsibilities:
- Prepares ship tickets using the standard templates. For static patients prepares ship list relative to the patient’s exact inventory. Any discrepancies in inventory are communicated to the appropriate team member or manager.
- Prints ship list, and pump and pole DME list for Medicare and Medicaid patients.
- Coordinates alternate delivery plans if a patient or caregiver will not be available on the scheduled delivery day, if possible, and documents such in the EMR.
- Schedules pick-ups.
- Prints P/U and gives to warehouse representative.
- Communicates all pertinent issues to the team and delivery staff relative to supplies and deliveries.
- Confirms/coordinates patient delivery days with the patient via first verbal phone conversation.
- Verifies patient insurance monthly.
Credentials:
Education or Equivalent Experience:
- H.S. Diploma/GED (Required)
- And 2+ years Customer Service focused industry; health care experience preferred
Location: King of Prussia or Lancaster Areas
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
