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Development Operations Engineer

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Job ID: 196459
Category: Information Services/Technology/Service Desk/Telecom
Work Type: FT
Location: Philadelphia, PA, United States
Work Schedule: 8:00AM-4:30PM, M-F | Hybrid

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Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?


The qualified individual will work on moderate to complex tasks in support of one or more projects that require singular area of expertise, and work as a project team member or independently on small projects. The qualified individual will work closely with clients and IT team members to understand the departmental stakeholder requirements that drive the analysis and design of quality technical solutions. These solutions must be aligned with Institute and IT strategies and must be compliance with the Penn Medicine’s architectural standards. 


    • Upgrade server applications.
    • Working with vendors to optimize applications.
    • Setup backup for servers.
    • Troubleshoot problems.
    • User support – 2nd level – trouble shooting and reporting.
    • Establish and maintain user and administrator accounts for applications.
    • Maintain current knowledge of relevant technologies as required.
    • Maintain system documentation.
    • Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
    • Work closely with business and vendor to tune and troubleshoot applications. 
    • Run and monitor software performance tests on new and existing programs for the purposes of correcting errors, isolating areas for improvement, and general debugging.

        Education or Equivalent Experience:

        • Bachelor’s degree. (Required)
        • Minimum of 3 years of analysis and programing experience. (Required)
        • Experience working in application, systems or IT operations. (Required)
        • Healthcare experience. (Preferred)


          1. Knowledge of an agile team environment and process
          2. Excellent troubleshooting and problem solving skills
          3. Working knowledge of two or more programing languages
          4. Comfort with frequent, incremental code, testing and deployment

          Be a part of the exciting and ground-breaking upcoming years for the Penn Medicine Information Services department!

          Because growth is essential to continuing to meet the current and future needs of patients, Penn Medicine continues to expand its capabilities.

          Penn Medicine's Information Services (IS) Department focuses its efforts on the clinical and financial systems that support the day-to-day operations of four hospitals, several satellite practices, and more than 2,000 physicians.


          Learn more about Information Services:

              We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

              Live Your Life's Work

              We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

                 Current UPHS employees must apply HERE
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