Senior Buyer

Entity: Corporate Services

Department: Materials Management Purchasing Buyers

Location: Centre Square West Tower- 1500 Market Street

Hours: (must live reasonable distance from location) Remote, Full time (8:30am – 5:00pm)

Function as a resource/ team lead of POD and manage complex requisitions/requests. Manages Blanket and Standing purchase orders. Provides leadership and guidance for Procurement Specialist and associated tasks. This position is specialized by portfolio.

Accountabilities

Functional Responsibilities:

• Place and Manage Blanket and Standing Orders. Create and Communicate specifics regarding Blanket and Standing Order to requestors and vendors.
• Respond to and manage request for STAT orders that bypass the approval process.
• Resolve invoice issues related to ORCA buyers within 60 days.
• Ensure ORCA Buyers are responding to Buyer Messages per established guidelines
• Work any issues -Buyer Messages, Accounts Payable- related to their Purchase Orders- Blanket and Standing.
• Resolves discrepancies (Quantities, Cost, Invoices) relating to contracts and purchase order.
• Resource to the Procurement Specialist on Issue Resolution
• Manage and complete Requisitions not converting to Purchase Orders.
• Main contact for the Inventory Purchase issues include Backorder, Substitution and pricing issues, aligned by Entity.
• Support Buyer messages and overall performance, assessing KPI’s overseeing for POD.
• Support performance levels of POD, steps in as necessary to fill gaps.
• Manage re-assignment of tasks when Procurement Specialists are not available.

• Identifies new opportunities for improvement and communicates to leadership.
• Assists in the development and implementation of new processes and metrics.
• Meets department metrics for number of lines per month.
• Resolves invoice issues within 60 days.

Customer Service:

• Ensures customer service standards and SOP’s are met.
• Contacts appropriate person, department or vendor when researching invoice discrepancies.
• Main contact for the ORCA buyers.
• Main contact when the buyer in the POD is not available.

Relationship Management:

• Builds relationships with the requestors, ORCA Buyers, clinical staff and other targeted areas to understand needs.
• Customer service oriented and respond to customer with two hours.
• Mentors Procurement Specialist in purchasing standards and resolution of discrepancies.
• Builds relationships with internal customers.
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
• Other duties as assigned to support the unit, department, entity, and health system organization

Minimum Requirements

Required Education and Experience

• Associate's Degree Business Administration, Finance, or Accounting is required
• 5+ years of experience in Purchasing or Materials Management is required

Required Skills and Abilities

• Excellent communication skills, both written and verbal.
• Works independently to complete assignments within the established departmental service standards and UPHS procurement policies and procedures. A high degree of speed and accuracy required.
• Excellent customer service and a deep understanding of purchasing and accounts payable.
• Ability to meet deadlines and work on expense reduction projects as directed.
• Demonstrated ability in using PCs, MS Word, Excel, and Adobe
• Basic Negotiation Skills
• Positive and friendly approach to end users

As part of our COVID-19 response, this position may currently be offering partial or full remote work. However, in the near future this position will require full or partial on-site work.