Current UPHS employees must apply HERE
Administrative Assistant - Cardiology Department PPMC
This job posting is no longer active.
Job ID: 200720
Work Type: FT
Location: Philadelphia, PA, United States
Work Schedule: Days 40 Hours per week
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
The Penn Cardiology Department at Penn Presbyterian Medical Center has an Administrative Assistant opening.
- The Administrative Assistant under direction from the Adminisatrative Business Manager organizes, manages, and completes business services requirements for each administrator. These business services will include (but not limited to) completing and processing business services reports, managing vendor payments and vendor relations, ordering and maintaining department supplies, scheduling meetings and coordinating and managing Human Resources administrative requirements.
- Operational Duties and Responsibilities:
Establishes friendly working relationships with practice contacts and outside partners, payers and/or suppliers to facilitate getting done
Often assumes short-term responsibility for tasks that lie outside of his/her roleIs respected and perceived as making a significant contribution to the team
Provides coaching and feedback to colleagues
Identifies opportunities for improvement; takes accountability for broader initiatives
Responds to patient, third party and corporate needs in an efficient and timely manner
Demonstrates knowledge of the health system and the industry
Works effectively with available resources to meet deadlines Independently prioritizes all work
Transcribes dictation and types final copies of letters and documents with accuracy
Prepare draft letters as needed and answers correspondence as required
Copies and distributes outgoing correspondence
Develops and maintains filing and ticket systems for incoming and outgoing correspondence to support department so that they can be easily accessed by incumbent and others
Receives, opens, prioritizes, and distributes mail, and performs general office duties
Collects information from physicians, other practice personnel, and corporate as required
Communicates with practices and other corporate departments in a professional and timely manner
Responds to practice and corporate requests promptly demonstrating a knowledge of the department's function and activity
Communicates with consulting firms to facilitate their work being done
Asks for help from other department assistants/staff when appropriate
Offers help to other department assistants/staff when appropriate
Organizes and assembles materials for meetings
Takes detailed notes at internal meetings
Produces special charts, proposals, and meetings agendas using a variety of software products
Maintains calendar and appointment schedules
Promptly communicates all changes being made to schedule Prepares travel arrangements as needed
Coordinates meetings and special events upon request
Updates records according to protocol
Organizes files into chronological
- Customer Service:
Courtesy and politeness
Friendliness, concern for each patient's well being
Sensitivity and prompt responsiveness to patient's wants and needs
Cooperation with and helpfulness to the patient, members of the patient's family, visitors and co-workers
Pride in self, professionals and the hospital
Respect for other people Team Partner:
Key Team partners include: Patient Access Tem including Financial Counseling, Nursing Management, Clinical Resources Management, SPU staff, Physician Office staff, CBO management.
Shares resources and information across boundaries to ensure customer needs are met and status of the revenue cycle is maximized
Supports proactive communication to enable high performance of all individuals
- Communication Skills:
Appropriately and effectively with supervisors, nurse managers, peers, patients/customers and outside agencies
Follow professional and proper telephone etiquette using interpersonal skills and required job knowledge (LIST)Core Values: Proactively shares information and trends
Treats colleagues and staff with dignity and respect
Ensures absolute confidentiality
Creates a work environment that attracts and retains key talents
Facilitates the identification of common goals
Identifies opportunity for improvement
Prioritizes own work with minimal involvement of supervision
Takes personal responsibility for Department Performance
- H.S. Diploma/GED (Required)
- 2+ years of related experience.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
Current UPHS employees must apply HERE