Procurement Coordinator II at the Hospital of the University of Pennsylvania

Responsibilities:

Procurement Coordination:

• Coordination of deceased donor transplant organ offers – heart, lung, kidney, liver, pancreas and VCA
• Clinical screening deceased donor organ offers, utilizing patient demographics, past medical, surgical and social history, laboratory and diagnostic test results and transplant program clinical criteria using the 30-min required timeframe established by the Organ Procurement and Transplantation Network (OPTN)
• Present potentially suitable organ offers to the procurement coordinator II-III, transplant surgeon and/or physician for recipient matching of waitlisted patients
• Collaborates with the transplant surgeon and other team member to determine donor and recipient suitability
• Generate test match runs upon request and provide results to the live donor team for end-chain live donor screening
• Serve as second person to verify recipient blood type for new and waitlisted patients.
• Acts as the first call person for DonorNet organ offers during scheduled shifts to provide continuous coverage 24/7
• Initiate and participate in clinical documentation and interdisciplinary handoffs using practices, documentation systems and adherence to OPTN requirements
• Document transplant program interest and organ offer declines using clinically relevant refusal codes in accordance with OPTN policy
• Interpret laboratory testing to assess donor : recipient matching including infectious disease serologic testing, COVID testing and associated cycle threshholds, imaging and diagnostics
• Review and educate transplant candidates regarding donor parameters that require patient authorization prior to organ acceptance and patient transplantation
• Request donor management suggestions (laboratory, diagnostics, medications, etc,) in accordance with programmatic clinical protocols
• Patient notification to facilitate patient transportation, translation services, emergent patient mobilization to HUP, directions, changes in timing, emotional and logistical support, etc.
• Case notification – coordination of all consultant services, clinical support, perioperative scheduling, unit-based communications, directing provider admission orders, research etc.
• Facilitate clinical screening for end-chain live donor in live donor kidney transplants

• Age Specific Coordination:
  
• Adult Patients
• Recognizes need for patient to maintain control of plan
• Recognizes various roles and responsibilities of patient. Teaches through reasoning and thorough explanation
• Elderly Patients
• Recognizes physiologic changes and impact on care
• Considers impact on changes in patient life in planning care

• Quality Assessment and Performance Improvement (QAPI):
• Participates the PTI QAPI program efforts to support patient outcomes and ensure alignment with regulatory requirements
• Documents practice according to policies and procedure for the PTI and organ programs
• Abides by procurement workflows to support the capture of key data elements to meet reporting needs
• Evaluate processes for organ offer management and assists in assessing and planning for improvement in organ procurement processes and practices

• Communication:
• Communicates effectively and appropriately with co-worker, supervisors and other hospital employees in order to maintain good working relationships/partnerships
• Preserves confidentiality, privacy and dignity of patients and visitors, according to HUP policy
• Acts as a consultant to the patient/family and multidisciplinary staff
• Anticipates probable patient/customer physical and emotional needs are met
• Communicates and responds with empathy to patient, families and other staff members.
• Communicate and works collaboratively with Gift of Life Donor Program, other nationals OPO’s and UNOS
• Acts as a consultant to OPO’s

• Patient Safety:
• Participates in Entity and Department wide initiatives for Patient /Employee safety
• Demonstrates an awareness of patient/ employee safety when carrying out daily responsibilities of their position
• Education
• Function as a resource to health care professionals and the general public to provide education about organ allocation and transplantation
• Evaluate own clinical performance, in conjunction with immediate supervisor, and seeks appropriate continuing education

Credentials:

• Emergency Medical Technician / Paramedic preferred

Education or Equivalent Experience:

• Associate of Arts or Science required AND 2+ years Critical care experience and/or training to include EMT, paramedic and/or related experience required
• OR
• Bachelor's Degree AND 2+ years OPO or transplant hospital experience required

Skills and Abilities:

• Ability to use Microsoft Excel, Word and Outlook
• Demonstrated customer service skills 
• Able to easily navigate internet 
• Understanding of clinical assessment / triaging of adolescent, adult, geriatric patients 
• Ability to work variable 12 hour shifts remotely 
• Ability to communicate effectively and provide good customer service 
• Excellent organizational skills and ability to multi-task cases