Social Worker I MSW-PAH

Responsibilities:

• Anticipates customer/patient needs and assures they are met.
•  Maintains a pleasant disposition at all times even in the most adverse circumstances.
•  Delivers patient/customer service seamlessly across the system boundaries. 
• Complies with identified service standards.
•  Takes ownership of customer needs and follows through to make sure needs are met.
•  Knows the process of when and whom to notify when an issue becomes too complicated to solve.
• Patient Identification: Locates patients/families requiring social work services.
•  Assesses patient’s needs and use of health care services within the limitations of the patient’s support systems and patient/families psychological, emotional and social functioning in relationship to the patient’s illness, treatments and care needs.
•  Establishes plans for collaboration with patient/family and the health care team.
•  Establishes and carries out plans to ameliorate individual and family dysfunction. 
• Provides information and referral to community resources for ongoing assistance with social concerns of both patients and families.
•  Provides psycho-social programs such as support groups, psycho-educational programs as needed.
•  Documentation: Complies, records, maintains and files information according to procedures as required for accurate and up -to -date patient assessments, dept. records and reports.
•  Communicates work methods and other information to employees, students or the public accurately, clearly and concisely.
•  Maintains effective coordination of all activities with others including hospital staff and outside agencies and vendors to accomplish work activities and goals.
•  Problem Solving: Resolves problems relating to work assignments, departmental functioning and/or departmental services in a timely manner. Non- Essential Accountabilities.
• Participates in the work of the department’s ad hoc and standing committees.
•  Participates in meetings, study groups and special projects within the department or hospital.
•  Participates in community programs designed to improve community resources needed by patients.
•  Performs other duties in area of responsibility as may be assigned. 
  

Credentials:

• PA license recommended

Education or Equivalent Experience:

• Master’s degree in Social Work preferred
  
• Minimum of two years of clinical experience is preferred.