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COE Certified Recovery Specialist - PPMC

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Job ID: 206618
Category: Behavioral Health/Psychology
Work Type: FT
Location: Philadelphia, PA, United States
Work Schedule: Days

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Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?


  • Serves as a single point of contact for treating physicians, clinicians and patients to provide resources and assistance with accessing clinical and supportive care services offered within UPHS and in the community. Facilitates patient appointments, including those made with behavioral health programs, MAT physicians, labs, diagnostic areas, and specialty physicians. Provides long-term engagement, support, and encouragement and serves as a model for both those in recovery and staff that recovery is possible.


  • COE CERTIFIED RECOVERY SPECIALIST DUTIES: Certified Recovery Specialist will meet with patient at least monthly to assess compliance, address patient needs and gain insight into unmet needs Coordinate information and patient needs (social service, health and medication) with appropriate interdisciplinary provider: PCP, social work, MAT provider, D&A provider, etc Serve as an essential link between patients and all other care providers Certified Recovery Specialist is responsible for interacting with patient service representatives to expedite scheduling for follow-up and acute care appointments within UPHS Facilitate appointments for consults and support services within established service standards, including behavioral health clinicians, social workers, physician, community agencies, etc. Coordinate multidisciplinary team meetings; develop concise patient progress summaries for use by the care team, and document recommendations made utilizing standardized care protocols in accordance with state/nationally recognized care guidelines. Monitors and evaluates the delivery of care through documentation and tracking of needs addressed, track outcomes and support strategic planning through COE data collection in accordance with all State requirements. Follow patients throughout the care continuum, including inpatient admissions, discharges from all levels of care, and collaborate with inpatient care management resources. Adhere to established productivity benchmarks Provide recovery education for every phase of the recovery journey from pre-recovery engagement, recovery initiation, recovery stabilization, and sustained recovery maintenance. Provide a model for both people in recovery and staff by demonstrating that recovery is possible. Assist recovering persons to identify their personal interests, goals, strengths and weaknesses regarding recovery. Assist/coach recovering persons develop their own plan for advancing their recovery; for “getting the life they want” and doing so on the path of recovery that is right for them (abstinence, MAT, 12 Step, etc.) Actively identify and support linkages to community resources (communities of recovery, MAT, educational, vocational, social, cultural, spiritual resources, mutual self- help groups, professional services, etc.) that support the recovering person’s goals and interests. This will involve a collaborative effort including the recovering person, agency staff and other relevant stakeholders. Support connections to community based, mutual self-help groups. Link individuals to appropriate professional resources (including MAT). Provide vision-driven hope and encouragement for opportunities at varying levels of involvement in community based activities (e.g., work, school, relationships, physical activity, self-directed hobbies, etc.). Develop relationships with community groups/agencies in partnership with others in the agency. Identify barriers (internal and external) to full participation in the COE and/or community resources and develop strategies to overcome those barriers. Maintain contact either in-person, by phone and/or e-mail with recovering person for 12 months once they engage in the COE to ensure ongoing success and to provide re-engagement support in partnership with others in the agency if needed.


  • CPS or CRS (Required)
  • Must maintain valid CRS certification and remain in good standing valid during employment.

Education or Equivalent Experience:

  • H.S. Diploma/GED (Required)
  • Education Specialization:
  • Associate of Arts or Science
  • Education Specialization: Behavioral Health, Nursing or related field of study required
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

   Current UPHS employees must apply HERE
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