Job ID: 208175
Work Type: FT
Location: Philadelphia, PA, United States
Work Schedule: Night Shift
DescriptionPenn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Penn Communications (PennSTAR)
This is a full-time position.,
The Communications Specialist I is an individual who functions with minimal supervision in a fast-paced flight and ground communications center. This individual must have the ability to remain calm in stressful situations. This individual must possess a professional, clear, strong speaking voice and strong medical terminology. Computer entry experience and good typing skills are essential. The ability to multi-task, the need to efficiently collect and document key data points from a variety of information sources to ensure accurate response is mandatory. The Communications Specialist I receives and coordinates emergent and non-emergent telephone requests for patient transport via helicopter or ground transport while demonstrating excellent customer service skills. The Communications Specialist I is responsible for the assignment and dispatch of the most appropriate air or ground medical transport assets to best service the requestor's needs. The Communications Specialist is the primary connection between PennSTAR Flight Crew members and the resources they require to complete their mission. The Communications Specialist I serves as the central hub for cross-functional communications support between the aviation, clinical, maintenance and administrative departments to coordinate their services to ensure PennSTAR Flight always provides customer-oriented, high quality and safe medical transportation. All Certifications are required to be maintained and kept current. Accountabilities • Coordinate all requests for transportation by air and ground.
H.S. Diploma/GED, required. And 0-1 years Prior communicator or dispatch experience, required. CPR/BLS, required AND Pennsylvania EMT- B required.
When applying to this position, please upload your current CPR or BLS certification And your current Pennsylvania EMT-B certification.
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.