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Innovation Manager, Center for Health Care Innovation

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Job ID: 206663
Category: Business Process Improvement
Work Type: FT
Location: Philadelphia, PA, United States
Work Schedule: Hybrid, M-F, 9am-5pm

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Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?


  • The Innovation Manager is responsible for designing and executing Innovation Center projects from contextual research through rapid experimentation and implementation. This position requires a high degree of sophistication, resourcefulness, creativity and the ability to lead by influencing others at all levels across the organization. The Innovation Manager must have the ability to make key decisions and perform analyses, which will impact project success and completion.

    The Penn Medicine Center for Health Care Innovation facilitates the rapid, disciplined development, testing and implementation of new strategies to reimagine health care delivery, improve patient outcomes, patient and clinician experience, and reduce the cost of care. We believe the best way to make big improvements to patient health and health care delivery is to experiment quickly at low cost, only scaling once we find high impact solutions. The Center provides an exciting and fast-paced opportunity for motivated, entrepreneurial individuals to effect systemic change at Penn Medicine and across the healthcare industry.


  • Align diverse stakeholders across Penn Medicine on objectives and approaches to complex projects.
  • Lead contextual research and design experiments to quickly test assumptions and validate proposed solutions.
  • Identify opportunities for continuous development and improvement of our team, methods, interactions and project selection and execution.
  • Lead efforts to improve team culture and/or performance based on identified areas for improvement.
  • Evaluate the clinical and financial outcomes of projects to derive key learnings. 
  • Performs duties in accordance with Penn Medicine and entity values, policies, and procedures.
  • Other duties as assigned to support the unit, department, entity, and health system organization.

    Education or Equivalent Experience:

    • Bachelor's degree. (Required)
    • 3+ years of experience working in health care or a related field, or innovation-related experience. (Required)


    • Able to articulate challenges and be proactive in thinking about new ways to do things and create enthusiasm for new initiatives.
    • Creativity and divergent thinking to imagine non-obvious directions.
    • Values diversity.
    • Demonstrated negotiation skills.
    •  A strong business sense, with the ability to formulate goals and implement and execute on strategies.
    • Effective communication skills in various methods, verbal, written, and presentations.
    • Detail oriented with strong analytical, organizational, and problem solving skills. 
    • Appropriate energy, attitude, and aptitude to represent a high-performance service-oriented team.
    • Work independently and as a team player.
    •  Ability to use Microsoft Office (Excel, Power Point, Word).

    We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

    Live Your Life's Work

    We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

       Current UPHS employees must apply HERE
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