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Cash Quality Processor

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Job ID: 211491
Category: Accounting/Finance
Work Type: FT
Location: Philadelphia, PA, United States
Work Schedule: M-F; 8-hour day shift | Remote Flexibility

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Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Cash Quality Processor

Job Summary:

  • Preparation and posting of daily cash receipts,
  • Completion of daily transaction logs and payment reports.
  • Loading, verifying and posting of electronic remittances.
  • Identification of unposted cash.
  • Download, review and record eft payments.
  • Record and post PGM- International payments along with Interdepartmental transfers.
  • Research and notify Manager of any unprocessed items.


  • Review daily bank statement and record EFT payments for assigned payers and record and maintain totals on monthly spread sheets.
  • Load/posting electronic remittances using the system in place for Hospital, EPIC, payments from various commercial and manage care payers.
  • Balancing, downloading and saving posting reports and completing transfer reports for the reclass of funds.
  • Review payer websites to obtain eobs for manual items and apply payments.
  • Research any unprocessed items and notify Manager of any issues.
  • Review and process PGM deposits and Transfer requests.
  • Maintain and balances PGM Audit and Deposit reports.
  • Utilizes Business track to research, record, and report credit card disputes.
  • Utilize the Hospital, EPIC, system to review and process Interdepartmental payments.
  • Research, process, and address NSF transactions.
  • Complete/maintain appropriate logs and documents.
  • Performs duties in accordance with Penn Medicine and entity values, policies, and procedures.
  • Other duties as assigned to support the unit, department, entity, and health system organization.

Education and Experience: 

  • H.S Diploma/ GED (Required).
  • Experience in healthcare settings and computerized medical systems (Preferred).
  • Experience in electronical data reconciliation (Preferred).

Skills and Abilities: 

  • Ability to use Microsoft Word.
  • Ability to use Microsoft Excel.
  • Ability to troubleshoot, research, and solve technically challenging problems involving integrated systems.
  • Excellent communication and writing skills.
  • Demonstrated project managements skills: including but not limited to operation with limited direction. 
  • Ability to multi-task and high-level attention to detail.
  • Ability to implement process improvements X Work independently and as a team player.
  • Strong customer service orientation and ability to follow issues to resolution.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

   Current UPHS employees must apply HERE
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