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Assoc Director Supply Chain Corp Operations

Job ID: 216005
Category: Materials Management/Purchasing/Contracts Management
Work Type: FT
Location: Philadelphia, PA, United States
Work Schedule: M-F, Daylight

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Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Entity: Corporate Services

Department: Materials Management Administration

Location: Remote with occasional on-site days (based out of 1500 Market St.)

Hours: (must live reasonable distance from location) M-F, Daylight


The Associate Director of Corporate Supply Chain Operations will act as the key leader for the department in UPHS wide training and education related to supply chain, manage the operations of the contract administration office and recall management function, and lead coordination of performance improvement efforts related to supply chain functions. In addition, they will assist in the management and direct report oversight of corporate supply chain staff. They will work closely with the Entity Materials Management teams and improvement of supply chain processes as well as the SCIS team to maintain system expertise status, especially as it relates to the Contract Management and ILM modules. Will work closely with Supply Chain leadership in the development of standardized processes and procedures, common metrics, data reporting and dashboard development to help to drive performance excellence and supporting leading practices that integrate and centralize capabilities across Supply Chain.



Purchasing Strategy and Execution

  • Collaboratively work with Sr. Director and leadership team to define purchasing process and strategy.
  • Seek solutions to supply chain challenges and obstacles.
  • Educates, implements and monitors compliance to department policies and standard operating procedures across all team members and processes.
Staff Supervision and Development
  • Select, assess, monitor, and coach staff when appropriate.
  • Provide daily guidance to direct reports as necessary by informal contact, scheduled meetings and coaching opportunities.
  • Follows Penn Medicine Human Resources practices.
  • Monitors and adjusts workflow and assignments in conjunction with direct reports.
  • Maintains ongoing contact with all department staff to assure cultural integration and collaboration amongst team members.
Education and Training
  • Maintains strong Infor system and process knowledge of all aspects of supply chain to facilitate effective education
  • Develops training and education tools for all aspects of Infor system management and Purchasing processes and develops training/ education calendar. Acts as key contact for the organization on Supply Chain education. Develops and organizes any content on Departmental Sharepoint site.
  • Partners with leadership team to identify gaps in knowledge and performance and facilitates development of any necessary training or reference tools. Supports professional development education for corporate Purchasing team members.
  • Solicits feedback from other Penn Medicine staff, leaders, and physicians as needed to assess overall service delivery and discusses results with leadership team to develop or modify processes/ systems.
  • Functions as a key point of contact for service issues
  • In collaboration with leadership team develops model and structure for customer service with UPHS end users and leads customer service team
  • Performance Improvement and Performance Management
  • Collaborates with leadership team on identifying key priorities for performance improvement
  • Develops and incorporate CPI into department culture and operations through SOP, PI venues and metrics review/ management
  • Works w leadership team to identify opportunities for standardization, consolidation and system performance improvements. Develops and oversees PI plans to implement.
  • Works with Dir of Supply Chain IT and Analytics to develop dashboards and reporting tools that will assist in the measurement and monitoring of performance.
  • Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
  • Other duties as assigned to support the unit, department, entity, and health system organization
Minimum Requirements
Required Education and Experience
  • Bachelor's Degree is required (master’s degree is preferred).
  • 8+ years of Materials Management Supply Chain experience is required.
  • Healthcare Information Systems knowledge (3-5 years) is required.
  • Experience within a complex organization or Academic Health System is required.

Required Skills and Abilities
  • COMMUNICATION: Ability to work in a highly matrixed structure
  • COMMUNICATION: Ability to communicate effectively with all levels of staff
  • Knowledge of business planning, modeling, concepts and tools
  • Strong analysis and problem solving skills
  • Materials Management: Strong information systems knowledge
  • Ability to use Microsoft Excel
  • Infor knowledge preferred
  • Knowledge of closing processes preferred

Additional Information:

As part of our COVID-19 response, this position may currently be offering partial or full remote work. However, in the near future this position will require full or partial on-site work.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

   Current UPHS employees must apply HERE
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