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Director Division Administration

Job ID: 222614
Category: Management/Leadership
Work Type: FT
Location: Philadelphia, PA, United States
Work Schedule: Full Time

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Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Position: Director Division Administration

Entity: Clinical Practices of the University of Pennsylvania (CPUP)

Department: OB-GYN General Practice

Location: 3701 Market Street

Hours: Full Time, Per Departmental Needs


  • Responsible for working with the division chief as their administrative and business partner. Provides clinical leadership, direction, growth, and administration of operations, budget and finances. Works with Division Chief in regard to overall business planning and financial management, ensuring the accomplishment of management goals and objectives. The Director Division Administration (DDA) has a dual reporting relationship to the Division Chief and Chief Operating Officer, and works closely with the Director of Operations, Director of Nursing, Director of Access and Quality, Director of Finance, and clinic leadership (practice managers, practice leads, medical directors). 
  • DDA partners with Division Chief to (a) develop and maintain strategic plan and budget for the division (includes market strategies, recruitment strategies, growth strategies, cost containment strategies); (b) ensure strategic goals are aligned with both Departmental and CPUP goals; (c) establish annual strategic priorities and implementation plans; and (d) resolve operational, policy, and faculty issues within the division.


  • Notify Chief of relevant issues, including operational problems/policies and faculty issues; offer resolutions and recommend changes; collaborate with the Chief to plan, strategize and develop policies and procedures to maximize the organizational and financial position of the Division.
  • Provide data to individual faculty including productivity metrics, incentives, billing compliance, scheduled utilization, quality metrics, and patient satisfaction scores. Identify areas of opportunity and work with faculty to achieve goals, develop new programs, and problem-solve existing programs. 
  • Work with Director of Operations, Director of Nursing, Director of Access and Quality, Director of Finance, and clinic leadership to provide project management and implement innovative pilots and changes to clinical operations. 
  • Direct and manage Divisional financial and revenue cycle operations. Create, prepare, implement, control and monitor budgets; responsible to explain budget variances; responsible to offset over expenditures from other budget categories. 
  • Interpret and enforce human resources institutional and departmental policies for faculty and staff.      

    Education or Equivalent Experience:

    • Bachelor of Arts or Science in Business/Healthcare Administration (Required).
    • 7+ years Business/Healthcare Administration experience (Required).
    • Master of Arts or Science in Business/Healthcare administration (Preferred).

    Skills & Abilities:

    • ANALYTICS: Knowledge of healthcare operations and data structures and the use of information system applications in the practicing healthcare environment (Preferred).
    • FINANCE: Experience with health care cost accounting and decision support software.
    • REGULATORY: Knowledge of /familiarity with national standards for quality, safety, and healthcare.
    • TECHNOLOGY: Ability to utilize computer software.
    • Skill in exercising initiative, judgment, problem-solving and decision-making. 
    • Skill in developing and maintaining effective relationships with staff, faculty, and entity-leadership. 
    • Skill in organizing work to achieve clinical goals and objectives. 
    • Ability to analyze and interpret complex data. 
    • Ability to research and prepare comprehensive reports. 
    • Ability to communicate clearly.         


    We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

    Live Your Life's Work

    We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

       Current UPHS employees must apply HERE
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