Pharmacy Technician I Ambulatory Retail - HUP

Responsibilities:

• Determines patient insurance requirements for pre-certification, patient payments and coverage limitation and the necessary action(s) prior to discharge. 
• Maintain communication with ambulatory based clinical pharmacist, social worker, discharge and specialty pharmacy program team members as needed to obtain complete, accurate financial information required for claim adjudication. 
• Immediately communicate any issue with coverage to the clinical practice to determine the appropriate next steps. 
• Communicates benefit investigation information proactively to the clinical practices and to patients. 
• Supports all myPennPharmacy services as needed. 
• Collaborates with internal team members to gather appropriate paperwork, prescription, billing information, and/or prescription(s). 
• Provides follow-up relating to the communication to patients, clinical practices, and family for pharmaceutical needs and/or additional eligibility information to ensure on-going medication access. 
• Interacts with medical staff and their designees to obtain complete, accurate, and timely clinical and financial information required for payer reimbursement. 
• Provides education to patients and clinical practices regarding patient insurance coverage as it relates to their discharge medications. 
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures • Other duties as assigned to support the unit, department, entity, and health system organization 

Credentials:

• Pharmacy Technician certification - CPhT (Required)