Ambulatory Nurse II -for Internal Medicine- Located in West Chester, PA

Responsibilities:

• Patient triage through phone, voicemail, walk-in, or electronic health record messages and in-baskets. Directly monitors messages for/from providers and addresses as directed. Speaks with provider when clinical questions/issues are outside their scope of expertise. Documents all interactions in patient’s record.
• Administers prescribed medications, gives injections and vaccinations; reads PPD results. Processes prescription refill requests.
• Performs various tests as per practice protocol and provider direction: properly prepares the patient, monitors patient response (based on type of test), and accurately documents the results.
• Orders labs, radiology studies, DME, and other items needed to support care of the patient.
• Performs transitional care management (TCM), ER and hospital discharge follow-up, as appropriate and required. Works closely with the physician and patient to manage high-risk and/or complex patients. Performs additional care management duties as needed.
• Obtains specimens for testing, reports abnormal values appropriately; performs all necessary controls; documents properly; prepares specimens for transport as necessary.
• Provides education to patients regarding diagnosis, test or lab results (normal and abnormal), chronic disease management, and medications.
• Assists with minor surgical procedures by handling instruments, maintaining sterile field, positioning of patient, wound cleaning and dressing, etc.
• Prepares patient paperwork: insurance and disability forms, referrals, pre-certifications, prior authorizations, school/work forms, etc.
• Assists in orienting new team members and serves as resource to LPNs and Medical Assistants
• May perform additional duties based on operational need: scheduling appointments, managing medication storage closets and crash carts, obtaining patient vital signs, managing equipment/instruments, and rooming patients.

Credentials:

• Basic Cardiac Life Support (Required)
• Registered Nurse - PA (Required)
• RN license in good standing in the state of Pennsylvania or New Jersey, as appropriate

Education or Equivalent Experience:

• Bachelor of Arts or Science
• Focus in Nursing 1+ years related outpatient experience strongly preferred
• Associate of Arts or Science (Required)
• Focus in Nursing 0-1 years related outpatient experience