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Technical Supervisor- Blood Bank - Pennsylvania Hospital

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Job ID: 128768
Category: Medical Laboratory/Pathology
Work Type: FT
Location: Philadelphia, PA, United States
Date Posted: Apr 18, 2022
Work Schedule: Days

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Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?


  • The Supervisors primary responsibility is to manage the daily technical and administrative functions of their individual laboratory section(s); ensure compliance with institutional and laboratory policies and procedures; evaluate and recommend technical methods based on clinical and financial parameters; ensure that written and approved technical procedures and documentation are maintained for each determination performed; and manage personnel.

Job duties include:

Technical Services: Monitor pre-analytical, analytical and post analytical phases of test systems; Periodically reviews the range and types of tests offered to ensure laboratory services remains supportive of advances in clinical laboratory testing systems; Keeps abreast of technical development in area of specialization; acts as a resource person for the section’s services; maintains technical ability and knowledge required to supervise the performance of any procedure in the section; Assumes overall responsibility for the formulation and monitoring of a Quality Control/Quality Improvement program; takes responsibility for staff errors; Oversees and resolves test system problems for all assays through instrument troubleshooting, assessing operator performance and monitoring trends in patient data and quality control data to determine proper instrument/method performance; Ensure enrollment in appropriate Proficiency Testing programs which meet federal, state and accrediting agency requirements. Manages the entry of results into appropriate database for all proficiency testing results,& other technical duties.

Regulatory Compliance: Works with the Division’s Quality Assurance manager in functioning as liaison to accrediting /regulatory agencies in preparation for inspections, site visits, documentation of compliance, deficiency corrections, status changes and licensing renewals; Maintains an updated database related to Federal, State and local government agencies and professional accrediting agencies’ regulatory requirements impacting lab operations, and other compliance duties.

Fiscal Management: Works with Administrative Director or Technical Manager to coordinate and collate department(s) annual capital, payroll and non-payroll budget projection.; Assist finance in preparing appropriate justification and/or RPIs for new program or replacement item funding; Reviews monthly expense reports and variance reports and assists in devising strategies for minimizing expense variances by taking corrective action to resolve unfavorable budget variances; Develops and maintains updated database of cost/test for all tests performed in the laboratory section; Reconciles monthly financial reports with monthly workload volume reports to ensure appropriate billing. Manages inventory through reagent utilization analysis; Collaborates with management to establish competitive pricing for business development by reviewing competitor pricing and recommending adjustments as needed; Plans overall staffing levels and schedules within approved budget.

Staff Development: Ensures all staff involved in moderately complex or highly complex testing meet personnel qualification requirements as defined by federal,state and accrediting agency regulations; Ensures that staff have completed the required annual competencies required to meet regulatory compliance; Completes annual performance review for all individuals under his/her supervision; Mentors and provides opportunities for team members to develop existing and new competencies through routine and on-going coaching and feedback; Ensures completion of UPHS mandatory health screenings,annual training programs and performance evaluations for all employees; Plans and coordinates continuing education programs designed to maintain and increase the technical skills and knowledge of self and assist staff to reach full potential; Ensures that reports and other deliverables are submitted on a timely and accurate basis; Acts as a role model for staff by supporting management’s position, containing and preventing rumors, controlling dissention, promoting patient and staff relations and displaying pride in work; Oversees the training of new employees assigned to the section.

• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures.

• Other duties as assigned to support the unit, department, entity, and health system organization.


  • Bachelor's Degree in Biology, Chemistry or Medical Laboratory Science required.
  • Ability to perform tasks that require accurate and specific color distinction preferred.
  • Master's Degree Science, Ph.D. Science preferred. 
  • 2+ years Clinical lab experience required.
  • Additional education and or training in Management or Lab Management preferred.
  • Appropriate certification from ASCP if available preferred.
  • Appropriate Specialist Certification preferred.

    We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

    Live Your Life's Work

    We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

       Current UPHS employees must apply HERE
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