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Patient Services Coordinator

Job ID: 125436
Clinical Support
FT
Radnor, PA, United States
Apr 20, 2022

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Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

JOB SUMMARY 

The Patient Services Coordinator (PSC) assists the manager and/or physicians in maintaining a patient/customer focus, supports the delivery of high quality care, shares a passion for patient and customer centered care, and assists in meeting or exceeding patient satisfaction and financial/operational targets. In addition to performing the duties of a Patient Services Associate (check in/out, patient registration, appointment scheduling, referrals/pre-authorizations), the PSC will be expected to oversee the daily schedule and operations of an assigned area/group. The PSC serves as the APM expert and the liaison between staff and Managers/Physicians to ensure daily performance expectations are communicated and met. In the absence of the manager, the PSC may take on additional responsibilities.  

  

Required Education and Experience

H.S. Diploma/GED Required

And 

3+ years Medical office experience Required

Advanced degree (Associate's, Bachelor's, Master's) may be considered in lieu of experience.

Associate's Degree or Bachelor's Degree  Preferred

Must successfully complete/pass EMR training/tests  

Required Skills and Abilities

X Basic computer knowledge and skills

X Ability to speak, read, and, write in English

X Demonstrated customer service skills 

X Demonstrated interpersonal/verbal communication skills 

X Demonstrated written communication skills 

X Demonstrated organizational skills 

X Ability to utilize critical thinking

X Ability to multi-task 

X Experience using EMR systems 

X Knowledge of third party billing requirements 

X Must be attentive to detail  

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

   Current UPHS employees must apply HERE
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