Job ID: 125436
Radnor, PA, United States
Apr 20, 2022
DescriptionPenn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
The Patient Services Coordinator (PSC) assists the manager and/or physicians in maintaining a patient/customer focus, supports the delivery of high quality care, shares a passion for patient and customer centered care, and assists in meeting or exceeding patient satisfaction and financial/operational targets. In addition to performing the duties of a Patient Services Associate (check in/out, patient registration, appointment scheduling, referrals/pre-authorizations), the PSC will be expected to oversee the daily schedule and operations of an assigned area/group. The PSC serves as the APM expert and the liaison between staff and Managers/Physicians to ensure daily performance expectations are communicated and met. In the absence of the manager, the PSC may take on additional responsibilities.
Required Education and Experience
H.S. Diploma/GED Required
3+ years Medical office experience Required
Advanced degree (Associate's, Bachelor's, Master's) may be considered in lieu of experience.
Associate's Degree or Bachelor's Degree Preferred
Must successfully complete/pass EMR training/tests
Required Skills and Abilities
X Basic computer knowledge and skills
X Ability to speak, read, and, write in English
X Demonstrated customer service skills
X Demonstrated interpersonal/verbal communication skills
X Demonstrated written communication skills
X Demonstrated organizational skills
X Ability to utilize critical thinking
X Ability to multi-task
X Experience using EMR systems
X Knowledge of third party billing requirements
X Must be attentive to detail
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.