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Senior Department Secretary

Job ID: 134592
Clerical/Administrative
FT
Plainsboro, NJ, United States
May 20, 2022

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Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Summary:

  • Provide senior level support and coordination to ensure smooth operation of clerical functions of assigned program(s) or sites. May oversee large projects, including billing functions and word processing. Maintain and order supplies. Works without direct supervision.

Responsibilities:

  • Make appointments; screen visitors and telephone calls; read and route incoming mail; locate and attach appropriate file or record to correspondence to be answered to by department head; and compose and route routine correspondence, files and records. Attend staff meetings and record minutes.
  • Order supplies as requested. Anticipate department needs and orders accordingly. Maintain office machinery, calling for repairs when necessary.
  • Supports departmental staff.
  • Must be able to maintain Directors calendar and appointment schedules.
  • Maintains and completes all required departmental documents and forms neccessary in a timely manner.
  • Maintain files in accordance with department procedure.
  • Answer telephone calls in a prompt, courteous and helpful manner. Screen all calls. Route calls appropriately.
  • Take messages accurately and relay messages promptly
  • Perform word processing tasks as assigned, including large and, at times, confidential documents. Create and modify forms as requested.
  • Support customer service and performance improvement goals of the department; collaborate with other caregivers/staff, within and outside the department, to develop means of enhancing patient care and service.
  • Maintain standards of confidentiality.
  • Participate in unit compliance as related to established standards.
  • Other duties and projects as assigned.

Credentials:

    Education or Equivalent Experience:

    • H.S. Diploma/GED (Required)
    • High School Diploma or GED required. Five years previous experience in clerical and/or reception duties is preferred.

    We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

    Live Your Life's Work

    We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

       Current UPHS employees must apply HERE
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