Job ID: 131863
Management/Leadership
FT
Philadelphia, PA, United States
May 25, 2022
Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.JOB SUMMARY
In collaboration with leadership, the Practice Manager provides strategic operational leadership, supervision and direction in regards to all administrative, financial, regulatory, quality, human resources, patient/employee satisfaction, and clinical aspects for the following scope:
• 10+ = # of staff directly and indirectly managed
• 15,000+ = # of budgeted annual visits
• Complexity Factors (may likely involve some of the following factors of practice complexity): multiple practice locations, high practice/facility square footage, service line oversight, coordination of inpatient services, coordination of care across several departments/entities, academic involvement (research initiatives, resident program), special clinical programs, multiple clinical specialties, complex regulatory requirements, management of external partnerships/collaborations. Ensures management of daily practice operations run efficiently and effectively – including: • patient scheduling, billing, and coordination of services/facility(ies)
• providing quality care to patients; championing quality initiatives with the providers and staff
• maintaining a patient/customer focus as evidenced by patient satisfaction scores and other indicators
• achieving financial goals related to budget
• offering a collaborative work environment that values professional ownership/accountability for physicians and staff as demonstrated through retention and engagement/satisfaction scores
• regularly reviewing work processes to ensure efficiency of work flow, including implementation of technology and best practices
• complying with regulatory requirements
• serving as liaison to embedded specialists, external stakeholders, other UPHS providers and acts as point person for general facility management
• managing (directly and indirectly) practice staff
Required Education and Experience
H.S. Diploma/GED Required And 4+ years Relevant experience, including at least 1 year prior management experience in a healthcare setting. Degrees may be considered in lieu of total experience Associate's Degree preferred |
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.